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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,951 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,951 reviews

August 16, 2021

Scott was great 👍 very nice and helpful should have more employees like this gentleman. Danny Z, More

by dannyzelada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

Thanks, Danny! We know Scott will be happy to learn they've provided a five-star experience at Mercedes-Benz of Natick! See you next time!

August 16, 2021

I was greeted immediately upon arrival. My service representative was polite and clear as to what services would be performed. My loaner car was waiting to go and I was in and out in record time. Grea More

by DCVE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thank you for taking the time to leave the Mercedes-Benz of Natick team your great feedback and five-star review! It means a lot to hear we're doing right by our customers and going above and beyond! We'll see you next time!

August 16, 2021

Excellent work by Steve Boston and team. Polite, thorough and reliable. The experience was smooth More

by Uditbatra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Eva
Aug 17, 2021 -

Mercedes-Benz of Sudbury responded

This review makes our day! Thank you so much for taking the time to leave Steve and the team your positive feedback! - Mercedes-Benz of Natick

August 15, 2021

Vitó is knowledgeable and patient. He takes his time to ensure you are comfortable in your vehicle and always wears a smile. More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Vito at Mercedes-Benz of Natick, Dale! We look forward to your next visit!

August 14, 2021

Wonderful staff, they were very helpful and assisted us in finding the right vehicle. This was our first Mercedes after many years of Lexuses. Vito Argote and Nick Salem made the process easy More

by Pbur17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Salem, Kolls Oloko
Aug 16, 2021 -

Mercedes-Benz of Sudbury responded

We're so glad we could help you make the switch to Mercedes-Benz! Thank you for letting our team help make this a five-star experience for you! We appreciate the kind words for all your friends at Mercedes-Benz of Natick!

August 14, 2021

Vito Argote, a very intelligent and knowledgeable salesperson at Mercedes-Benz Natick, helped my wife and I purchase exactly the kind of car we were searching for - a used, low mileage vehicle. He re More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Twana Yoon
Aug 16, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the positive feedback, Dennis! We're so glad Vito was able to help you & your wife find the perfect vehicle and we'll be sure to let him know how pleased you are with the service he provided. Thanks for choosing Mercedes-Benz of Natick and we'll see you again next time!

August 13, 2021

Abdul was fabulous. He was extremely courteous and helpful. I also appreciated all of the employees who helped me with the loaner car. Great. Job Folks!!!! More

by pbendetson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 13, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy Abdul could earn your business and five stars! Thank you for taking the time to leave us this fantastic review! We look forward to assisting you at Mercedes-Benz of Natick again in the future!

August 12, 2021

excellent service. my tire was flat (mail on the tire) and i called service dept and it was scheduled appointment quickly. service person (Abdul) is very professional and arranged 2 years service togethe More

by willie
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 13, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the great review, Willie - we're glad Abdul could make your visit with us an efficient one! Your business is much appreciated by all of us here at Mercedes-Benz of Natick and we'll see you next time!

August 11, 2021

Great service as usual. Client service rep was great. Our car is 4 years old and they are always honest and great to work with. Look forward to the next car from there. More

by jayrossetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Aug 12, 2021 -

Mercedes-Benz of Sudbury responded

Thank you, Jay! We're happy our team has helped keep your vehicle running like new! We look forward to seeing you at Mercedes-Benz of Natick for your next appointment!

August 10, 2021

Great service. I drive almost 30 miles to go to them!! Their price was also very reasonable. More

by Kajal5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 10, 2021 -

Kajal5 responded

Would go back again!!

Aug 11, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for making the drive to come visit us here at Mercedes-Benz of Natick! We're grateful for your business and look forward to your next visit!

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