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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
June 06, 2021
Outstanding work ! I purchased a used vehicle. The process was easy and fast, Everyone was very professional. I would buy from this dealer again, If I need another vehicle process was easy and fast, Everyone was very professional. I would buy from this dealer again, If I need another vehicle More
by eduardo.lbonilla
Employees Worked With
June 05, 2021
I bought my mercedes 4 years and my service advisor Brian Breidegam has been great. Any problem I had he took care of it. Thomas Feinstein Breidegam has been great. Any problem I had he took care of it. Thomas Feinstein More
by tommy19391939
Employees Worked With
June 05, 2021
Rafi is very professional and knowledgeable with good attention to detail and made my car shopping experience enjoyable. Rafi showed me how to use the many bells and whistles on my new car, which saved attention to detail and made my car shopping experience enjoyable. Rafi showed me how to use the many bells and whistles on my new car, which saved me lots of reading! He is top-notch and I will recommend him. More
by laurab
Employees Worked With
Rafic Trawi
June 04, 2021
Fred was great always a pleasure to work with and so professional and courteous. I will definitely be continuing to work with Mercedes of Natick! professional and courteous. I will definitely be continuing to work with Mercedes of Natick! More
by Dr.maria.
Employees Worked With
June 04, 2021
I've been coming here for years for service and its consistently an excellent experience. Brian is amazing as is the rest of the staff consistently an excellent experience. Brian is amazing as is the rest of the staff More
by S.R.
Employees Worked With
June 04, 2021
We were at MB of Natick to buy a family vehicle. Although we didn't all get to go because of the pandemic, Vito made sure to include us in the process (and celebration). Although we didn't all get to go because of the pandemic, Vito made sure to include us in the process (and celebration). More
by Charles
Employees Worked With
June 04, 2021
Excellent service they made sure I was comfortable with my pay and also tried to get me better rate with insurance I would recommend them to anyone I know in need of a car my pay and also tried to get me better rate with insurance I would recommend them to anyone I know in need of a car More
by Kerrice
June 03, 2021
The best, professional, excellent, friendly, wonderful people, all staff excellent services, good espresso coffee, clean, easy access, quality, prices correct, nice parking lot, environm wonderful people, all staff excellent services, good espresso coffee, clean, easy access, quality, prices correct, nice parking lot, environmental outside nice More
by Carlosbarus
Employees Worked With
Abdul Khalid, Scott Masterson
June 02, 2021
Clear communication. Polite. Friendly service. A great experience. Scott does a great job of listening to his clients and addressing all of their service needs experience. Scott does a great job of listening to his clients and addressing all of their service needs More
by Daviddornaus
Employees Worked With
Luis Aguasvivas, Scott Masterson
