Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,952 reviews
June 02, 2021
Reliable consistent personal service I have relied upon for 25 years Dealership newly remodeled, nice lounge area. Loaner and shuttle service available with all service highly convenient for 25 years Dealership newly remodeled, nice lounge area. Loaner and shuttle service available with all service highly convenient More
by Michael
May 31, 2021
Anastasiia riabova is very knowledgeable about cars especially amgs and made this whole experience seemless from start too finish ! I highly recommend her when buying your next mercedes benz ! especially amgs and made this whole experience seemless from start too finish ! I highly recommend her when buying your next mercedes benz ! More
by Wisso
Employees Worked With
Other Employees :
Bernard Aoun, Nick Salem, Anastasiia Riabova, Rafic Trawi
May 31, 2021
Saena was a pleasure to work with and made the car buying experience seemless. She quickly answered all of my questions and was upfront with all of the information. experience seemless. She quickly answered all of my questions and was upfront with all of the information. More
by SKP
May 30, 2021
I had a phenomenal experience at Mercedes of Natick. I personally dealt with Saena Nikolas who provided excellent customer service along with the other staff there. personally dealt with Saena Nikolas who provided excellent customer service along with the other staff there. More
by Taki
Employees Worked With
Saena Nicolas, Saena Nikolas
May 30, 2021
The service was excellent everything was done to my satisfaction Fred help me get M.B. to extend some good will to help with the parts loop oppl satisfaction Fred help me get M.B. to extend some good will to help with the parts loop oppl More
by levymanfiftyfive@gmail.com
May 29, 2021
Consistently excellent service, attention to detail, reliable, timely. Everything that you hope for and expect for Mercedes service. Highly recommend this dealership for service without reservations. reliable, timely. Everything that you hope for and expect for Mercedes service. Highly recommend this dealership for service without reservations. More
by Ckorb123
May 28, 2021
Have used them for service for many years.. very professional and thorough and in the very rare case there was a problem they stepped up professional and thorough and in the very rare case there was a problem they stepped up More
by Rghendrie
Employees Worked With
May 27, 2021
Excellent service! Great team! Francisco was our contact person and the one who sold us the new car. He was friendly, courteous, and very helpful! We are very happy with their service! person and the one who sold us the new car. He was friendly, courteous, and very helpful! We are very happy with their service! More
by altirak
Employees Worked With
May 27, 2021
Saena was absolutely amazing!!!!!!! She and Kolls Saena was absolutely amazing!!!!!!! She and Kolls definitely went above and beyond to make my experience as smooth as ice! Saena is most incredible Saena was absolutely amazing!!!!!!! She and Kolls definitely went above and beyond to make my experience as smooth as ice! Saena is most incredible. Attentive. Informative. Engaging. Friendly. So very helpful. Truthful. We need more people like her in our world. Great energy. Provided great assistance without any pressure. I could tell she only wanted the best for me and not trying to sell just any car. Would definitely recommend her. You rock Saena. More
by Aisha Gibrine
Employees Worked With
Saena Nikolas, Kolls Oloko
May 27, 2021
Service was great! I got appointment the same day at time good for me. I have been in waiting room just one hour. Then My car became in excellent condition, clean and nice. Thank you, Mercedes gentleman! good for me. I have been in waiting room just one hour. Then My car became in excellent condition, clean and nice. Thank you, Mercedes gentleman! More
by galinakom
Employees Worked With
