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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
3,060 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 3,060 reviews

October 10, 2025

Showed up on a Saturday with a tire issue but they checked the car out and found a bad suspension problem. Covered under extended warranty, provided a loaner and had us on the road on Monday. Pleased More

by Mccabet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Mercedes-Benz of Sudbury responded

We appreciate your feedback! We're happy to hear that our team could assist you quickly and efficiently at Mercedes-Benz of Sudbury. Safe travels!

October 10, 2025

Responsiveness, knowledge, quality. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Mercedes-Benz of Sudbury responded

Paul, we're glad our service impressed you with its thoroughness and quality. Thank you for choosing Mercedes-Benz of Sudbury! Safe travels!

October 09, 2025

Manny did a fantastic job managing my recent service. He was professional and wonderfully communicative from drop off to pick up! I especially appreciate his clear, consistent, and timely communication. More

by AMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your feedback about Manny! We are proud to have him on our team and are delighted to read that he went above and beyond to assist you. We will make sure to pass this along to him. Thank you for choosing Mercedes-Benz of Sudbury!

October 08, 2025

After spending weeks shopping for a new car and visiting dealerships that treated us as though we had zero intelligence, we visited Mercedes-Benz of Sudbury. This dealership treated us professionally and wa More

by Maureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Mercedes-Benz of Sudbury responded

Maureen, we are so happy to read such a great review about Mercedes-Benz of Sudbury! We're glad our team treated you with the respect and professionalism you deserve. Congratulations on your new car!

October 05, 2025

Made an appointment and Service was waiting for me. Completed everything very timely and was on my way. Great experience More

by JPG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Mercedes-Benz of Sudbury responded

We're glad to hear the Mercedes-Benz of Sudbury team was ready and efficient during your visit. Safe travels!

October 03, 2025

Manny provided the excellent service we come to expect from Mercedes Benz, but his dedication to my own personalized experience of receiving 5-star service was rare and spectacular. I have never encounter More

by radres2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Mercedes-Benz of Sudbury responded

Thank you for your kind feedback! We're glad Manny provided you with a personalized and professional experience at Mercedes-Benz of Sudbury. We look forward to serving you again!

October 03, 2025

We were travelling home to Florida and needed service. Our appointment was on time and the service expedited. Nice that we were not kept waiting and waiting for hours. More

by LTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Unknown but they were awesome. Except grumpy old man when we arrived.
Oct 06, 2025 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Sudbury and for sharing your experience with us. We're glad we could help you get back on your way quickly and efficiently. Safe travels back to Florida!

October 02, 2025

Clean dealership. Dakota was my salesperson and she sold me a car the same day More

by JPG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Mercedes-Benz of Sudbury responded

We're glad to hear Dakota made the visit a success! Thank you for choosing Mercedes-Benz of Sudbury!

October 02, 2025

I had an excellent experience working with Steve Boston. He was incredibly professional, patient, and thorough. Steve took an enormous amount of time to answer all of my questions and made sure I fully unde More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Mercedes-Benz of Sudbury responded

John, we're glad Steve made the car-buying process smooth and enjoyable at Mercedes-Benz of Sudbury. Thank you for your business and your review!

September 30, 2025

Always great experience. Daniel assisted me today on service appointment - easy drop off & service done on time as requested. Continue to be very happy at herb chambers merce More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Mercedes-Benz of Sudbury responded

Jane, thank you for choosing Mercedes-Benz of Sudbury and for sharing your experience with Daniel and the team. We truly appreciate your support and look forward to your next visit! Safe travels!