Mercedes-Benz of Sudbury

I use this dealership for Service and I’ve had great success with the dealership especially my service manager who I’ve kept in touch with ever since I met him probably about five years ago his name is success with the dealership especially my service manager who I’ve kept in touch with ever since I met him probably about five years ago his name is Frederick and he is phenomenal More

Drop off my car with request ( how to pull down the child seats and shut off the “Beep” for speed limit alerts- didn’t get it done) your team didn’t go smoothly when I dropped off my car. But the boy who bri seats and shut off the “Beep” for speed limit alerts- didn’t get it done) your team didn’t go smoothly when I dropped off my car. But the boy who brings my car explained my questions very clearly when I pick up the car. Overall the dealership did a good job! Thanks More

Right when I pulled my car into the garage, Brian was there to greet me. Prompt,courteous service. Explained in detail what was involved with my service. The Mercedes technician, Blaine, assisted me in r there to greet me. Prompt,courteous service. Explained in detail what was involved with my service. The Mercedes technician, Blaine, assisted me in restoring apple CarPlay within minutes! This dealership actually did not charge me. Thank you!! More

Vito is absolutely amazing! Kind, professional, helpful, and thoughtful throughout the entire process. Great communication and not once was he pushy--which is hard to find in car salespeople nowadays. I lov and thoughtful throughout the entire process. Great communication and not once was he pushy--which is hard to find in car salespeople nowadays. I love my new car! Thank you!! -Holly S. More

I was pleased with service provided, getting car took longer then expected but understand with situations with COVID-19. I will definitely recommend my friend. longer then expected but understand with situations with COVID-19. I will definitely recommend my friend. More

As always I care I received was professional I am very glade I have a Mercedes and receive great customer service thank you very much glade I have a Mercedes and receive great customer service thank you very much More

Excellent service from everyone I came into contact with. Extremely prompt and courteous service from the drop off, through prompt review of work to be done to vehicle, regular updates, pick up & payment. I Extremely prompt and courteous service from the drop off, through prompt review of work to be done to vehicle, regular updates, pick up & payment. I have been a happy customer of this dealership for over 15 years. More

Great service! I was clearly explained what was necessary and what could be done later. In addition to the scheduled service I was reminded of getting my registration sticker done. and what could be done later. In addition to the scheduled service I was reminded of getting my registration sticker done. More

Great work and fast work with good quality. Very comfortable environment for guests to wait while their auto is being serviced. Thank you Brian. Brian is very friendly comfortable environment for guests to wait while their auto is being serviced. Thank you Brian. Brian is very friendly More

Everyone was extremely friendly and got the job done in a timely fashion ! Thanks to all at he Herb Chambers Natick Mercedez Benz! I usually go into the Boston dealership but didn’t have the time to drive i timely fashion ! Thanks to all at he Herb Chambers Natick Mercedez Benz! I usually go into the Boston dealership but didn’t have the time to drive in, so I was thrilled with my experience at a more convenient location! More