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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
January 23, 2021
Excellent service as always I have worked with Scott several tomes and it has always been an excellent experience. I particularly appreciate the great communication several tomes and it has always been an excellent experience. I particularly appreciate the great communication More
by dausiello
Employees Worked With
Scott Masterson
January 23, 2021
Scott Masterson is an excellent Service Advisor, and is very knowledgeable about the Mercedes Benz. It's comforting to know that my car is in Scott's care. Jim very knowledgeable about the Mercedes Benz. It's comforting to know that my car is in Scott's care. Jim More
by jreuls
Employees Worked With
Scott Masterson
January 21, 2021
Excellent service, and excellent communication by your representative Abdul. Also, the rental car was waiting on me upon arrival at the dealership. Total time to drop off my car and get out with the renta representative Abdul. Also, the rental car was waiting on me upon arrival at the dealership. Total time to drop off my car and get out with the rental car was less than 15 minutes. Five stars service. More
by Malghool
Employees Worked With
Abdul Khalid
January 21, 2021
Great service, super quick turnaround, awesome communication with updates on car status and completion. Always a fantastic experience at this dealership, whether purchasing or servicing my Herb C communication with updates on car status and completion. Always a fantastic experience at this dealership, whether purchasing or servicing my Herb Chamber Benz. More
by drjohn08318
Employees Worked With
Scott Masterson
January 20, 2021
Savannah is superb! I was crazed trying to get my husband's car in for flat tire repair on New Year's Eve. She was calm, patient, informative, efficient, and most of all kind! husband's car in for flat tire repair on New Year's Eve. She was calm, patient, informative, efficient, and most of all kind! More
by Cathy T
Employees Worked With
Savannah
January 19, 2021
Anastasia and Nick were extremely helpful and there to help with everything. They made me feel comfortable with the whole purchase. It was a great experience. help with everything. They made me feel comfortable with the whole purchase. It was a great experience. More
by Anicolas
Employees Worked With
Nick Salem, Anastasiia Riabova
January 16, 2021
Omg. The best experience ever. I will talk about this experience till the day i die. What a great person. Saena Nicholas. Love her professionalism, work ethic and her spirit. experience till the day i die. What a great person. Saena Nicholas. Love her professionalism, work ethic and her spirit. More
by Flamurvezaj@gmail.com
Employees Worked With
Saena Nikolas
January 15, 2021
Shop and personal all top knotch. Parking lot immaculate building same . all personal same. Nice job .keep up the good work.thank you all for your commitment. building same . all personal same. Nice job .keep up the good work.thank you all for your commitment. More
by John
January 15, 2021
Howard Rosenberg provided exceptional service and assistance. He answered all of my questions and guided me smoothly through the purchasing process. My overall impression of working with this dealers assistance. He answered all of my questions and guided me smoothly through the purchasing process. My overall impression of working with this dealership is excellent. This was my first time buying a pre-owned vehicle and I was concerned that the process will not be as transparent as when I was bough my new MS Be More
by raicho.spilkov
Employees Worked With
