Mercedes-Benz of Sudbury

I bought my car at a different Mercedes dealership, but after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to after some really disappointing issues came to Natick for service. The level of service here has been extraordinary. Savannah and Scott are my go to in the service department. They are knowledgeable, professional, friendly and always exceed my expectations. They are detail oriented and I have never had any issues in the years I have been coming here. I will buy my next Mercedes vehicle from this dealership because of the exemplary staff in the service department. More

Scott was truly a joy to work with. I always have amazing service and I really do I appreciate it. Thank you for your service!! service and I really do I appreciate it. Thank you for your service!! More

I switched service dealerships after some negative experiences, and I couldn't be happier about it - Scott is great and I ask for him every time. experiences, and I couldn't be happier about it - Scott is great and I ask for him every time. More

I have dealt with another MB dealership and in comparison Natick was exceptional both for service and the salesman. I will only deal with Charles in the future. comparison Natick was exceptional both for service and the salesman. I will only deal with Charles in the future. More

Just bought our 2nd Mercedes car in Natick recently. Vito Argote did a good job with good efficiency. We had a pleasant experience. Nick Salem from Finance Dept explained available options in detail. Vito Argote did a good job with good efficiency. We had a pleasant experience. Nick Salem from Finance Dept explained available options in detail. That was very helpful. No pressure at all. Highly recommended. More

Just leased my 4th vehicle with this dealership and was Just leased my 4th vehicle with this dealership and was fortunate this time to work with Vito. He was awesome!!! He respectfully addressed all my Just leased my 4th vehicle with this dealership and was fortunate this time to work with Vito. He was awesome!!! He respectfully addressed all my concerns and attended to every detail. It was clear my satisfaction and delight with the new car was primo to him. I know now who to tell my friends to ask for when they go to lease a Mercedes. More

Had a wonderful experience with Vito Argote leasing my new Mercedes! He was so knowledgable, friendly, and accommodating. He followed all covid guidelines, and made sure my experience and process was seam new Mercedes! He was so knowledgable, friendly, and accommodating. He followed all covid guidelines, and made sure my experience and process was seamless and easy. He went above and beyond in every aspect and was very communicative in making sure they everything was all set. He is the best! Highly recommend going to MB of Natick and seeing Vito!! More

dealership is very well organized in meeting my needs. The various members of the staff each seem to know what they are supposed to do. The various members of the staff each seem to know what they are supposed to do. More

Scott Masterson did a great job! He kept me informed every step of the way and was friendly. proactive and always available by phone or text. every step of the way and was friendly. proactive and always available by phone or text. More

As always, I had a great experience during my service visit at the Mercedes-Benz of Natick. Scott Masterson was very respectful of my constraints. He gave me good information and pointers about what to l visit at the Mercedes-Benz of Natick. Scott Masterson was very respectful of my constraints. He gave me good information and pointers about what to look out for in my vehicle. Definitely recommend working with him. More