Mercedes-Benz of Sudbury

Friendly and courteous, excellent intake and follow up. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon. More

Francisco has been a pleasure to work with, as has Caroline Eva. Both of the individuals went well beyond normal bounds to please and help me get me started on the right with my new car. Caroline Eva. Both of the individuals went well beyond normal bounds to please and help me get me started on the right with my new car. More

Salesman Francisco is very pleasant, helpful and patient. We have worked with him before and specifically contacted him again. The second salesman was very nice and professional. The coffee is very good! We have worked with him before and specifically contacted him again. The second salesman was very nice and professional. The coffee is very good! More

Friendly, courteous and efficient service.I particularly appreciate the no pressure sales process and the effort to assure the car that fits your needs. The business office was likewise nit high pressure. appreciate the no pressure sales process and the effort to assure the car that fits your needs. The business office was likewise nit high pressure. More

Great service. They had the perfect car for me. Made the experience easy and answered any and all questions I had about my new car. the experience easy and answered any and all questions I had about my new car. More

I brought in my Mercedes C-300 for its annual service (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained th (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained the service for the car and when I picked it up, he went over everything that was included in the car's service and pointed out a couple of items that will need to be attended to in the near future. He went out of his way to make this experience seamless. Thank you. More

All precautions were taken during the pandemic and I felt very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgea very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgeable. More

It was a pleasure. Saena, Caroline and Kolls all were very pleasant and professional. They each took the time to explain the process and the details of the car. Everything was very well handled. very pleasant and professional. They each took the time to explain the process and the details of the car. Everything was very well handled. More

I get excellent service from Fred Romsey, my service representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. More

Absolute flawless experience. Super accommodating and helpful. Very kind and knowledgeable. Staff goes out of their way to help you. A+ experience. Highly recommended to anyone looking for a hassle-free helpful. Very kind and knowledgeable. Staff goes out of their way to help you. A+ experience. Highly recommended to anyone looking for a hassle-free car-buying experience. More