Mercedes-Benz of Sudbury

New Car Purchase Vito was there to greet us when we entered the dealership and was very attentive and listed to our needs. Manny also was great to work with and betwee Vito was there to greet us when we entered the dealership and was very attentive and listed to our needs. Manny also was great to work with and between the 2 of them, we purchased our car that day. More

It was great working with Vito. I’m enjoying my car a lot and really happy that he was helping me with all the questions I had. He’s awesome!! and really happy that he was helping me with all the questions I had. He’s awesome!! More

I brought a car from Vito Argote I was very satisfy with his service and kindness I highly recommend him to he next buyer . T his service and kindness I highly recommend him to he next buyer . T More

professional, courteous and pay attention to details My husband and I met Vito Argote when we arrived the dealership. He was very attentive and listened to what our needs were. From there, we did our tes My husband and I met Vito Argote when we arrived the dealership. He was very attentive and listened to what our needs were. From there, we did our test drive and we knew exactly which vehicle we would like to purchase. The transaction was done quickly and we picked up our vehicle the next day. Overall, very efficient and Vito was very personable and he was a pleasure to deal with. I would recommend him to anyone who is interested in purchasing or leasing the vehicle from this dealership. More

Excellent overall experience. Service and staff top notch I bought by car from Vito and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me I bought by car from Vito and was happy I did. He was very personable and so helpful throughout the entire process. He provided various options for me and spent lots of time explaining all the details. I never felt pressured or that he was rushing he was extremely patient and knowledgable. He got me the best deal. He's very passionate about what he does and it comes shining through. I had the pleasure of meeting Dan kaboub and Caroline Eva as well and I shared the same great experience with both of them. All the staff I dealt with were supberb. Very friendly people. More

Perfect !!!!!!!!!!!!1 This was a very good experience. I enjoyed dealing with Vito and he was very through and professional. I would buy from this team again. This was a very good experience. I enjoyed dealing with Vito and he was very through and professional. I would buy from this team again. More

Wonderful experience! Samantha was fantastic! We came in looking for a certified pre-owned vehicle, and she was able to have the cars we wanted to test drive ready and wai Samantha was fantastic! We came in looking for a certified pre-owned vehicle, and she was able to have the cars we wanted to test drive ready and waiting by the time we arrived. She was so helpful with every step of the car buying process, and made it fun, even. She went above and beyond, even staying late, to ensure we were able to take home our new car that same day. I can't recommend Samantha or MB of Natick highly enough! More

Excellent attention to detail. Wonderfully attentive follow up without being pushy. Would go back without question Better than any other dealer with whom I’ve worked. follow up without being pushy. Would go back without question Better than any other dealer with whom I’ve worked. More

Efficient, prompt, and flexible I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts wer I worked with Luis on two of my cars fixing various issues and Luis was efficient in replying me and was very clear in explaining to me what parts were needed to be changed. The best thing about this dealership is how easy it is to make an appointment online and loaners are plentiful. The check in process was easy and fast without fuss. I used to go to Burlington when Bernie Moreno was running the show. Unfortunately that dealership has gone down in service quality. Mercedes Natick may not have the poshest dealership or "coffee bar" but when servicing a car, efficiency and communication are the most important factors in the customer's experience where MB Natick has it down to the tee. More