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Mercedes-Benz of Sudbury
Sudbury, MA
2,940 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,940 reviews
January 08, 2019
Samantha is Super! Samantha was so friendly and knowledgeable. No pressure and true advice. We really felt respected and welcome even though we were just shopping on t Samantha was so friendly and knowledgeable. No pressure and true advice. We really felt respected and welcome even though we were just shopping on the offhand and trying to decide what brand to go with. We will definitely go with a Benz for our next car. And we want Sam for our representative. She’s adorable! More
by Maryoh
Employees Worked With
Samantha
January 05, 2019
Superior experience Superior service in every area from first contact with Caroline to the discussion and sale with Francisco and wrapping up with Seyed and Shahein. An e Superior service in every area from first contact with Caroline to the discussion and sale with Francisco and wrapping up with Seyed and Shahein. An excellent experience! More
by Jkn
Employees Worked With
Shahien Shobeiri, Francisco Robledo, Caroline Eva, Seyed Khadivar
December 21, 2018
Service department is exceptional The Service Department at MB Natick is always a well-oiled machine, no pun intended. From loaner arrangements, appointment timing, expediting my drop- The Service Department at MB Natick is always a well-oiled machine, no pun intended. From loaner arrangements, appointment timing, expediting my drop-off while clearly explaining the expectations for the duration and details of my service, Abdul and everyone else on that team always give me the clear impression that they're aware upfront of my service details, are ready to keep me updated me throughout the process and always follow up afterward. MB Natick should be the template for how a smooth and detailed customer service experience process should play out. More
by YVboston
Employees Worked With
Abdul Khalid
December 21, 2018
Great experience Natick Mercedes Benz is been always my number one choice for buying and servicing my Benz. Thank you everyone for great service. They always provide g Natick Mercedes Benz is been always my number one choice for buying and servicing my Benz. Thank you everyone for great service. They always provide great service. More
by GMC Lover
December 19, 2018
Exceptional! Mercedes of Natick is exceptional! The sales person David to the sales Manager Manny who both made sure we where getting the best deal ever. Thanks to Mercedes of Natick is exceptional! The sales person David to the sales Manager Manny who both made sure we where getting the best deal ever. Thanks to everyone involved! More
by Michael L
Employees Worked With
David Shobeiri, Shahien Shobeiri, Manny Sheikh, Seyed Khadivar
December 13, 2018
Exceptional service experience The service team at Herb Chamber's MB is exceptional. They are very attentive, communicative with a very high level of professionalism. They truly e The service team at Herb Chamber's MB is exceptional. They are very attentive, communicative with a very high level of professionalism. They truly enhance the MB driving experience. Special call-out to the Saturday team, and Ian C. as my service rep. More
by MBDriver
Employees Worked With
Ian Costello
November 21, 2018
An Experience to Remember Time was at a minimum and I had to turn in a vehicle after a three year lease. Steve made everything easy and I was on my way. Thanks...….. Time was at a minimum and I had to turn in a vehicle after a three year lease. Steve made everything easy and I was on my way. Thanks...….. More
by John,G
November 18, 2018
Great sales and car specialist team! I had a great experience with the sale and training team from Herb Chambers of Natick and would recommend the dealership. Polite friendly and very kno I had a great experience with the sale and training team from Herb Chambers of Natick and would recommend the dealership. Polite friendly and very knowledgeable. More
by Andrew1234
November 11, 2018
Fantastic place, great customer service I had a very good experience vehicle shopping at Mercedes Herbs chambers Natick vito was very helpful and courteous. He didn't pressure me into purcha I had a very good experience vehicle shopping at Mercedes Herbs chambers Natick vito was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchases. I am very pleased with my vehicle and wanted to say "Thank you!"Friendly environment Helpfull, satisfactory and reliable for long terms. More
by Wes
November 10, 2018
Best Experience Buying A Car I have purchased many cars over the years, this will be my second Mercedes.This has been the best experience I have ever had purchasing a car. Everyo I have purchased many cars over the years, this will be my second Mercedes.This has been the best experience I have ever had purchasing a car. Everyone did their best to make to make this happen. Thank You Mercedes Benz of Natick and the Herb Chambers Companies More
by Scott
Employees Worked With
Other Employees :
Shahien Shobeiri, Cong Truong, Moises DaSilva, Manny Sheikh, Seyed Khadivar, Alex Zizza
