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Mercedes-Benz of Sudbury
Sudbury, MA
2,932 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,932 reviews
November 11, 2018
Fantastic place, great customer service I had a very good experience vehicle shopping at Mercedes Herbs chambers Natick vito was very helpful and courteous. He didn't pressure me into purcha I had a very good experience vehicle shopping at Mercedes Herbs chambers Natick vito was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchases. I am very pleased with my vehicle and wanted to say "Thank you!"Friendly environment Helpfull, satisfactory and reliable for long terms. More
by Wes
November 10, 2018
Best Experience Buying A Car I have purchased many cars over the years, this will be my second Mercedes.This has been the best experience I have ever had purchasing a car. Everyo I have purchased many cars over the years, this will be my second Mercedes.This has been the best experience I have ever had purchasing a car. Everyone did their best to make to make this happen. Thank You Mercedes Benz of Natick and the Herb Chambers Companies More
by Scott
Employees Worked With
Other Employees :
Shahien Shobeiri, Cong Truong, Moises DaSilva, Manny Sheikh, Seyed Khadivar, Alex Zizza
November 02, 2018
Excellent service, very knolegeble team. Mercedes Benz of Natick made my car buying as easy as it could be. My wife and I saw several different dealerships, and this one was the best by far. Mercedes Benz of Natick made my car buying as easy as it could be. My wife and I saw several different dealerships, and this one was the best by far. No pressure style is what made me buy the car. Vito Argote, James McCracken, John Duggan, Manny Sheikh was very friendly and provided exceptionally good service. I highly recommend Mercedes Benz of Natick! More
by Sergey
October 31, 2018
Very pleasant experience Hello-We decided to try to broaden our search for a new vehicle and went outside of our area to the Boston hub. We're still undecided about what make/ Hello-We decided to try to broaden our search for a new vehicle and went outside of our area to the Boston hub. We're still undecided about what make/model to go with. But we had a refreshingly good experience with your sales representative, Francisco Robledo. He knows his product,was willing to answer any and all questions (without the immediate,i'll have to ask my manager that we've run into in the past). We can recommend Francisco without hesitation. More
by Barron2
Employees Worked With
Francisco Robledo
October 30, 2018
Samantha My sales person Samantha Baptista provided exceptionally good service while shopping for new vehicle .Expertise , friendly and non-pressure approach i My sales person Samantha Baptista provided exceptionally good service while shopping for new vehicle .Expertise , friendly and non-pressure approach is her definition.Definitely one I will recommend . More
by MarioP
Employees Worked With
Samantha Baptista
October 28, 2018
Expert work, exceptional customer service Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top n Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top notch customer service. More
by YA1776
Employees Worked With
Luis Aguasvivas
October 27, 2018
Great service! Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business w Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business with this Dealership again for my next Car! More
by Sincerely
October 12, 2018
Very accommodating,Held the vehicle, Made the transaction se Everyone I met at the dealership was pleasant and helpful without a great deal of pressure. The car was superbly prepared and delivered and the paperw Everyone I met at the dealership was pleasant and helpful without a great deal of pressure. The car was superbly prepared and delivered and the paperwork was very simple. I would recommend Mercedes of Natick without reservation based upon my recent first experience. More
by Georgi
Employees Worked With
Moises DaSilva
September 25, 2018
Service fit for a King! Just because I Wasn’t buying a New Mercedes at Mercedes of Natick doesn’t mean they treated me any less Important than if I had! Great experience wit Just because I Wasn’t buying a New Mercedes at Mercedes of Natick doesn’t mean they treated me any less Important than if I had! Great experience with both Vito (my sales representative), and Cong (Sales manager) both went out of their way to make the sale happen. And Shahien made the delivery a piece of cake! Great job all around! More
by Partsguy76
September 19, 2018
Dealership Rating I recently purchased a new Mercedes Benz GLC300 4-Matic. The vehicle was delivered to me in a very professional manner. This is the third car I hav I recently purchased a new Mercedes Benz GLC300 4-Matic. The vehicle was delivered to me in a very professional manner. This is the third car I have purchased from Mercedes of Natick over the last several years. I would highly recommend this Dealership. More
by Mike v
