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Mercedes-Benz of Sudbury
Sudbury, MA
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
July 20, 2018
I will be seeing you soon! Thanks for all the great guidance in my planning for the purchase of our next family car. I have to admit that going into it my wife and I had a lot o Thanks for all the great guidance in my planning for the purchase of our next family car. I have to admit that going into it my wife and I had a lot of questions and you definitely guided us perfectly. 100% recommend Moises DaSilva. More
by yourep
Employees Worked With
Moises DaSilva
July 16, 2018
I expected nothing less from this dealer I've been buying and servicing cars at this dealer for over 5 years, this E-class Mercedez is my 3rd car here. The process is always smooth and comfor I've been buying and servicing cars at this dealer for over 5 years, this E-class Mercedez is my 3rd car here. The process is always smooth and comfortable. More
by BoElson
Employees Worked With
Jamie McCracken, David Shobeiri, Shahien Shobeiri
July 05, 2018
Experience Overall very good experience without Drama Quick and easy transaction to buy car from this dealership, this would be our 6th S class from this deal s Overall very good experience without Drama Quick and easy transaction to buy car from this dealership, this would be our 6th S class from this deal ship. More
by Anjum23
Employees Worked With
Jamie McCracken, David Shobeiri, Shahien Shobeiri
July 04, 2018
Service on June 29, 2018 only My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. I also rate the work done as excellent. More
by aminjessa
Employees Worked With
Savannah Silva
July 02, 2018
Fred’s the best! As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuum As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuumed. Fred is the reason I bought my 2018 S Class at Mercedes-Benz of Natick. More
by Morecis
June 24, 2018
Great team What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination qui What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way. More
by glkaplan
June 15, 2018
Routine A service Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service adv Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service advisor was extremely helpful and kept me informed. More
by ReeRee
Employees Worked With
June 15, 2018
Great Service and ontime They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They took the car in and provided me with a loaner and did the repairs free of charge. More
by SatisfiedCustomer
Employees Worked With
Savannah Silva
June 14, 2018
Very good service experience on 06/12/18 Excellent service provided at Service Appointment on Tuesday, 06/12/18. Visited Sales Department on 06/12/18 since we are planning to purchase a new Excellent service provided at Service Appointment on Tuesday, 06/12/18. Visited Sales Department on 06/12/18 since we are planning to purchase a new vehicle within the next six months. More
by Mike v
Employees Worked With
June 09, 2018
10,000 mile check As always a pleasant experience. No issues at all. Job well done. Fast, efficient a well run dealership with staff who are pleasant and caring. As always a pleasant experience. No issues at all. Job well done. Fast, efficient a well run dealership with staff who are pleasant and caring. More
by wendy1955
Employees Worked With
Cameron Wilmot
