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Mercedes-Benz of Sudbury
Sudbury, MA
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
November 21, 2023
Jonny and Saena are great, very helpful, very pleasant and well trained with my new car purchase and well trained with my new car purchase More
by wmei
November 21, 2023
Jonny was very kind, polite, very helpful and expert on all Mercedes. Very pleased and happy that he assisted me on learning my new Mercedes and offered future lesson for support! all Mercedes. Very pleased and happy that he assisted me on learning my new Mercedes and offered future lesson for support! More
by suikwok
Employees Worked With
November 21, 2023
Jonny was very knowledgeable and helpful with demonstrating MBUX and other features of my new car demonstrating MBUX and other features of my new car More
by scratchedrecord
November 20, 2023
jian tang(jay), our dealer representative. ..was excellent, friendly, knowledgeable, a joy to deal with. we purchased our vehicle, and thanks to jay to make the experience wonderful, we left ..was excellent, friendly, knowledgeable, a joy to deal with. we purchased our vehicle, and thanks to jay to make the experience wonderful, we left very happy. johnny pham, the technology expert with our vehicle, was fantastic! spent 2 hours with us going through the many features of our vehicle. made sure we understood everything! even started our meet, with transferring all our information, for the EZPASS transponder, from old to new vehicle, live with the ezpass person at MASS DOT. AND next programmed our phones to the new vehicle wireless features! we were amazed... next the car featues were shown, explained very clearly, every button, setting, programming. very knowledgeable, freindly! we have never been to a dealership that has this customer service, process! very impressed, with HERB CHAMBERS, MERCEDES-BENZ OF NATICK,, MA! we highly recommend the dealership! More
by bob_mcdonald
November 20, 2023
Brian delivers excellent friendly , knowledgeable service …over the years I have been confident in his work …over the years I have been confident in his work More
by Paulreuter
Employees Worked With
November 19, 2023
Brian at the service center is patient and very nice. Keeps you updated on what’s going on with your vehicle Keeps you updated on what’s going on with your vehicle More
by Mylesfoster
Employees Worked With
Other Employees :
Yatin Kamble…super knowledgeable and helpful
November 19, 2023
At the last minute I needed my summer tires changed to my snows due to an unscheduled trip up North. Louis, at herb chambers Mercedes in Natick squeezed me in and had the job done within hours. Thank y snows due to an unscheduled trip up North. Louis, at herb chambers Mercedes in Natick squeezed me in and had the job done within hours. Thank you Louis More
by nculgin
Employees Worked With
Luis Aguasvivas
November 18, 2023
Johnny is really knowledgeable and patient. He introduced all functions in details na d answered all our questions. He introduced all functions in details na d answered all our questions. More
by chuanhua
November 17, 2023
We have bought 3 cars from this dealership. The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are The sales experience was great, even during the pandemic. My wife and I have different service reps and we are both pleased with their work. They are pleasant, accommodating, and explain issues well. Thanks to all who have assisted us. More
by record_winger.0g
Employees Worked With
November 17, 2023
Jonny T is a very smart, helpful and paciente person! His does an excellent job! I really recommend his service! His does an excellent job! I really recommend his service! More
by Marcela S
