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Mercedes-Benz of Sudbury
Sudbury, MA
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
October 17, 2023
Jonny is a genius was able to help set up my husband and I iPhone with voice recognition and paired my device to my new GLA. He was amazing was able to show me my functions on how to use my car and made my I iPhone with voice recognition and paired my device to my new GLA. He was amazing was able to show me my functions on how to use my car and made my experience very pleasurable and I enjoyed his lesson and valuable time. Joel was was very friendly, efficient, and very professional when it came to handling and negotiating my deal. More
by dongsui liao
October 17, 2023
Recently set out to buy my 1st Mercedes-Benz. Took a ride out Mercedes-Benz of Natick. They happened to just get in a GLK-250 Bluetec. My sales advisor Charles was knowledgeable an did his best a Took a ride out Mercedes-Benz of Natick. They happened to just get in a GLK-250 Bluetec. My sales advisor Charles was knowledgeable an did his best along with the sales manager to get me into a Benz at the best deal possible. Thanks again my family an I appreciate are new ride;JR More
by JRMOPAR89
October 16, 2023
Jonny and Steve are Very knowledgeable, would recommend the service to others. Knows subject material. Will suggest wife sets up apt the service to others. Knows subject material. Will suggest wife sets up apt More
by Bobgill11
October 16, 2023
Jonny was so knowledgeable about the car. He completely taught me everything there is to know about the vehicle. I was amazed! He completely taught me everything there is to know about the vehicle. I was amazed! More
by Wayne 660
Employees Worked With
Other Employees :
Wayne Proctor, Danny Kaboub, Kolls Oloko, Brian Trebicka
October 16, 2023
Knowledgeable, quick, efficient, and friendly. Couldn’t get much better than that. I intend to continue to use Mercedes-Benz of Natick for my needs. Couldn’t get much better than that. I intend to continue to use Mercedes-Benz of Natick for my needs. More
by stephenbutters
Employees Worked With
Javier
October 16, 2023
Great service and friendly people. On target for what we wanted. We will deal with this dealership in. The future On target for what we wanted. We will deal with this dealership in. The future More
by Snowparkam
Employees Worked With
October 15, 2023
Drew was very helpful and patient with me. He was always available to answer my questions and walk me through the process from start to finish. Overall a great experience with Drew and the dea He was always available to answer my questions and walk me through the process from start to finish. Overall a great experience with Drew and the dealership. More
by E.nomikos
Employees Worked With
Andrew Gourgue
October 15, 2023
Took my wife’s Mercedes A220 for a left front tire change , the rim came back with several deep scratches . I called the Mercedes Natick dealer and told them about it. They acted completely surprised and dis , the rim came back with several deep scratches . I called the Mercedes Natick dealer and told them about it. They acted completely surprised and dismissive . Then told me to go back and look at camera footage . I have yet to go back since I just don’t have this time . Really uncomfortable and awkward situation. The rim shouldn’t have been scratched and in the first place . More
by Andrienzanier
Employees Worked With
October 14, 2023
Wonderful experience everyone is experienced and helpful! !! Long time customer who always returns year after year !! Long time customer who always returns year after year More
by father3md
Employees Worked With
October 13, 2023
It was the best service I've had, super attentive, he showed me and explained everything very calmly and professionally, I highly recommend him , thank showed me and explained everything very calmly and professionally, I highly recommend him , thank More
by dantaslor
