Back

Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Boston Post Road Rte. 20

Sudbury, MA

01776

Directions

By Type

Showing 2,936 reviews

October 07, 2023

Jonny was a pretty good guy ,he taught me a lot of things I didn’t know about my car, and Franco helped me a lot too. He’s a really nice person and also told us how things worked and helped me get my dream c More

by Pgut2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know that Jonny and Franco were able to assist you in understanding your car better at Mercedes-Benz of Natick. It's great to hear that our team is helping to make your dreams come true! Thanks for the fantastic review, we appreciate it!

October 06, 2023

Jonny and Steve Boston were amazing to work with! Excellent customer service and both are so knowledgeable and go above and beyond to make it an excellent experience. More

by Marc Laufer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Mercedes-Benz of Sudbury responded

Marc, it's great to know that Jonny and Steve Boston provided excellent service during your visit at Mercedes-Benz of Natick. We appreciate the shout-out!

September 30, 2023

Everyone at Mercedes Benz of Natick were more than welcoming and very understanding throughout my whole sales experience.. More

by Lori C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mercedes-Benz of Sudbury responded

Hi Lori! We're glad to know you felt welcomed and understood during your sales experience at Mercedes-Benz of Natick. Thanks for sharing!

September 30, 2023

Very professional, detailed instruction on all of the critical aspects of my new Mercedes EQB. It was a pleasure learning from Jonny. More

by dkuritzkes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Oct 03, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know that you had a professional and informative experience with Jonny at Mercedes-Benz of Natick. Enjoy your new Mercedes-Benz EQB, and thank you for the positive review!

September 30, 2023

Dakoda was very professional and did a great job. I got the car always wanted and I am enjoying it a lot. More

by scheduledave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that you had a great experience with Dakoda at Mercedes-Benz of Natick. Enjoy your new car and thank you for the positive feedback!

September 29, 2023

Howard Rosenberg at Mercedes-Benz of Natick did an outstanding job with my wife and I as we searched for the right SUV for our family. He earned our respect and easily merits a 5-star rating with his More

by Julien
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mercedes-Benz of Sudbury responded

Hey Julien, it's great to know that Howard was able to assist you and your wife in finding the perfect SUV at Mercedes-Benz of Natick. We appreciate your kind feedback and hope to serve you again in the future! Have a great ride!

September 28, 2023

Jay, Francisco and Johnny were excellent with my Mercedes purchased. Love working with everyone such great attitude. More

by Montero888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Tang
Sep 29, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Jay, Francisco, and Johnny from our team at Mercedes-Benz of Natick provided you with an excellent purchasing experience. Thanks for the love and support! Enjoy your Mercedes!

September 26, 2023

Jonny is a prime example of a dedicated team player, very dependable, honest, patient, smart and pleasure to work with. His attention to detail is fabulous and his understanding of Mercedes is imperative. More

by THANH AN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAENA, Kolls Oloko
Sep 27, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know that Saena, Jonny, Kolls, and Howard at Mercedes-Benz of Natick provided you with a top-notch car-buying experience. We appreciate your kind feedback and shall see you next time. Have a great ride in your Mercedes!

Sep 27, 2023 -

THANH AN responded

Thank you

September 25, 2023

Great job done Very professional I will go back to them when need I appreciate the services, thank you More

by mcvbusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know you had a positive experience with us at Mercedes-Benz of Natick. Your appreciation for our professionalism and services means a lot! We look forward to assisting you in the future.

September 23, 2023

Abdul needs To fix his attitude Yeah, wasted a lot of my time and I would never recommend this location to anyone go anywhere else besides Natick More

by tmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier B , Savannah Silva, Abdul Khalid
Sep 25, 2023 -

Mercedes-Benz of Sudbury responded

We're sorry to read about your experience. It's important that our team communicates effectively and respectfully, so it's disappointing to see we've missed the mark here. We'd appreciate a chance to learn more about what happened and make things right if possible. Please reach out when you can. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

...
55
...