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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

September 19, 2023

I recently worked with Jonny Pham on an issue with my radio/media features. He was very accommodating to my schedule and worked with me over FaceTime to save a dealership visit. I found him to be extreme More

by Clangin
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad Jonny could assist you efficiently and conveniently! Thanks for sharing this wonderful feedback with us and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

September 19, 2023

Saena and Jonny were excellent, very patient, & courteous with handling my new vehicle purchase. Jonny was very professional in going over vehicle explaination. Saena and Kolls were very personable and I enj More

by Yxu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Kolls Oloko
Sep 20, 2023 -

Mercedes-Benz of Sudbury responded

It's great to know that Saena, Jonny, and Kolls provided you with excellent service during your new vehicle purchase at Mercedes-Benz of Natick. We appreciate the feedback! Thank you for your business!

September 18, 2023

I’m thrilled to meet such an amazing individual to familiarize me with all of the functions of my new vehicle. His depth of knowledge is incredible. He is very patient and went above and beyond answer More

by nlrichardt
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Jonny was able to assist you in understanding your new vehicle's features & functions. Thanks for trusting Mercedes-Benz of Natick with your business & please don't hesitate to reach out if there's anything else we can do for you!

September 17, 2023

From the beginning to the end I was handled with courtesy. The timing of my repair exceeded my expectations. It’s the kind of service you expect from a luxury dealership. Regrettably not all luxury More

by Drsasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 18, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're happy to hear that your recent experience with our team exceeded expectations and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Mercedes-Benz of Natick

September 15, 2023

I recently had the pleasure of working with Jonny, Francisco, and Danny at Mercedes Benz of Natick, and I cannot express enough how impressed I am with their exceptional service and expertise. From th More

by onejdoan
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Sep 18, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that Jonny, Francisco, and Danny provided you with an exceptional experience at Mercedes-Benz of Natick. We strive for seamless transactions and it's great to see this reflected in your visit. Enjoy the new ride!

September 15, 2023

I had an excellent experience at Mercedes Benz of Natick working together with Charles and Jonny. Fantastic purchase explaination by Charles and vehicle lesson overview with Jonny. Great team and amazing pe More

by MHisanga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Sep 18, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Charles and Jonny provided you with an excellent experience at Mercedes-Benz of Natick! Thanks for the positive feedback, we appreciate it. Enjoy your new vehicle!

September 14, 2023

Professional and timely and kept me in loop as to repairs. All issues were taken care of More

by Pbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick for your vehicle's repair needs! We look forward to assisting you again in the future! Safe travels!

September 13, 2023

Very friendly team and timely service. Understand what customer needs and offer professional advice about the car More

by Wc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel De Moraes Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trebicka
Sep 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the 5-star rating! We're happy to know you found our team at Mercedes-Benz of Natick friendly and professional. We'll see you next time! Have a great day!

September 11, 2023

Charles was a great car salesman at MB of Natick because he didn't seem like a salesman at all! He listened to my needs/wants and helped us to purchase the perfect car for our family! He was personable, com More

by Mia Haddad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Sudbury responded

Mia, thank you for the 5-star rating! We're delighted to know that Charles was able to assist you in finding the perfect car at Mercedes-Benz of Natick. We appreciate your recommendation and see you again! Enjoy your new ride!

September 09, 2023

Jonny Pham is amazing. I have never had an extensive delivery session like this. Jonny showed me all what I can do with my GLC 300! He is extremely knowledgeable, patient, More

by AbrahamM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Sudbury responded

Hi Abraham, It's great to know that Jonny provided you with such a thorough and informative delivery session for your 2023 Mercedes-Benz GLC 300 at Mercedes-Benz of Natick. We appreciate the recommendation! Enjoy every moment in your new car.

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