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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,935 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,935 reviews

September 08, 2023

Received professionally as soon as I drove into the service area. Communication with Fredrick M was extremely pleasant. Thank you for addressing the rear subframe issue with my vehicle. More

by bobbytall66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Sep 12, 2023 -

Mercedes-Benz of Sudbury responded

Hi Bobby! We're glad to know you had a positive experience with Fredrick and our team at Mercedes-Benz of Natick. Thanks for trusting us with your vehicle's rear subframe issue. We appreciate the feedback!

September 08, 2023

I had the most amazing experience with Jonny Pham today. I arrived late to my appointment, and my new EQE SUV was acting up a bit, but he took his time going over many of the sophisticated features of that More

by khismail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Rafic Trawi
Sep 08, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Jonny and Rafic provided an exceptional experience for you at Mercedes-Benz of Natick. It's great to see how much you appreciated their dedication, knowledge, and the extra time they spent with you. Enjoy your new Mercedes-Benz EQE SUV!

September 07, 2023

Fred is always outstanding. My car came back great. I've been going to Fred and Chambers Mercedes, and have ni plans to stop. More

by r.devellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Mercedes-Benz of Sudbury responded

Hi Devellis, It's great to know that Fred continues to provide you with outstanding service at Mercedes-Benz of Natick. We appreciate your loyalty and look forward to serving you in the future!

September 07, 2023

Jonny was absolutely amazing. Without his in depth overview/lesson, I would have been so lost and ultimately missed out on so many cool features the car has to offer. He was supe More

by Ebonyl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Mercedes-Benz of Sudbury responded

Hi Ebonyl, We're so glad to know that Jonny was able to provide you with a thorough overview of your new car's features at Mercedes-Benz of Natick. We appreciate the recommendation and look forward to seeing you for your second lesson!

September 07, 2023

Great service. Brought car in for first service under my ownership as I bought it as a CPO from an out of area Mercedes dealer. Transition seamless as they did the More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
Sep 07, 2023 -

Mercedes-Benz of Sudbury responded

Hi Rob, It's great to know you found our service at Mercedes-Benz of Natick seamless and fair-priced. We're here for any future needs your car may have! Thanks for the review.

September 06, 2023

Howard was excellent and make a stressful experience very enjoyable. Thank you so much, I really appreciate it! More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Mercedes-Benz of Sudbury responded

Hi Nick, we're delighted to know that Howard made your experience enjoyable at Mercedes-Benz of Natick. Thanks for sharing this with us! Have a great day!

September 06, 2023

Brian T was very helpful and professional. He was easy to work with and I am grateful. I'm excited with my new car! More

by AbrahamM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Trebicka
Sep 06, 2023 -

Mercedes-Benz of Sudbury responded

Hi Abraham, it's great to know that Brian provided you with such a positive experience at Mercedes-Benz of Natick! We hope you're enjoying your new Mercedes-Benz - thanks for the review!

September 06, 2023

Our experience with buying my new SUV was very positive. Dakota Haddad was a great sales person and everything went very smoothly and they worked hard to make sure that we were happy with our deal. I sign More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, the Sales Manager was also very helpful
Sep 06, 2023 -

Mercedes-Benz of Sudbury responded

Hi Mary Ann, We're delighted to know that Dakota and Jonny made your car buying experience at Mercedes-Benz of Natick a memorable one. It's great to see you found the in-depth lesson helpful! Enjoy all those new features on your SUV, and we look forward to seeing you for the advanced course!

September 02, 2023

Rafic in sales was fantastic. I purchased a used vehicle. Rafic listened and worked very hard to address my concerns with the vehicle. The service he provided was great! I picke More

by Pam.roche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Sep 05, 2023 -

Mercedes-Benz of Sudbury responded

Pam, it's great to know Rafic was able to assist you in finding the perfect used vehicle at Mercedes-Benz of Natick. We're glad your experience was smooth and easy! Enjoy your new ride!

September 02, 2023

Johny is the best! He made things so interesting and time just flew. He knows his job very well and takes great pride in helping customers. This is an amazing service More

by Vijay Gupte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Sudbury responded

Hey Vijay, thank you for the positive review! We're delighted to know that Johny made your new car orientation an enjoyable experience at Mercedes-Benz of Natick. We appreciate the recommendation and look forward to serving you again! Enjoy your new ride!

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