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Mercedes-Benz of Sudbury
Sudbury, MA
2,935 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,935 reviews
September 01, 2023
Great service and smooth transaction. Luis and his colleagues did their best to make sure that I had the best experience when I had my car serviced. Will be back! Luis and his colleagues did their best to make sure that I had the best experience when I had my car serviced. Will be back! More
by Shengwen
Employees Worked With
Luis Aguasvivas
September 01, 2023
My experience was as expected nothing short of professionalism, courteous, and a smile. From the drop/pick up station crew members, the gentleman that handled the loaner, to the friendly smile of professionalism, courteous, and a smile. From the drop/pick up station crew members, the gentleman that handled the loaner, to the friendly smile of Jayleane, the cashier. Brian when above and beyond and making sure that all of my concerns were answers and handled in a timely manner. Thank you all for your services. More
by Maria136
August 30, 2023
Brian handled the transaction in a very professional and courteous manner. He was easy to deal with and communicated well. courteous manner. He was easy to deal with and communicated well. More
by AB
Employees Worked With
August 30, 2023
Brian was very nice and professional when my car had a sudden transmission malfunction. He was able to fix the issue quick and also looked into other concerns I had. sudden transmission malfunction. He was able to fix the issue quick and also looked into other concerns I had. More
by Fiona Li
Employees Worked With
August 29, 2023
Joel Arroyo was as helpful as could be. He handled the transaction cheerfully and efficiently. The dealership facilitated every aspect of the delivery-getting plates, inspecting the ca He handled the transaction cheerfully and efficiently. The dealership facilitated every aspect of the delivery-getting plates, inspecting the car, transferring SiriusXM. I was especially pleased with the “concierge” who walked me thru the car. More
by jlkaplan
August 28, 2023
Such a personal and special experience- both Jonny and Dakota made oit Mercedes exoerience 100% positive! Dakota made oit Mercedes exoerience 100% positive! More
by YC
Employees Worked With
Other Employees :
Danny Kaboub
August 28, 2023
I have been a MB customer for over 20 years and the latest visit was one of my best experiences as I was not sold a car but rather was helped to purchase the car that fit my needs . latest visit was one of my best experiences as I was not sold a car but rather was helped to purchase the car that fit my needs . More
by joegriffith180
Employees Worked With
August 28, 2023
I had an exceptional experience with Charles! His extensive knowledge of the cars, patient demeanor, and willingness to address all my questions truly stood out. He guided me through the entire p His extensive knowledge of the cars, patient demeanor, and willingness to address all my questions truly stood out. He guided me through the entire process smoothly, ensuring I found the perfect vehicle for my needs. His professionalism and dedication made my car buying journey a delight. I highly recommend this salesperson to anyone looking for a Mercedes – he made the experience truly outstanding! More
by Harson
Employees Worked With
August 26, 2023
Charles was very informative and helpful with the process of helping my friend with his purchase. Super knowledgeable and friendly! Loved getting to know him of helping my friend with his purchase. Super knowledgeable and friendly! Loved getting to know him More
by WXAEW
Employees Worked With
August 26, 2023
Brian and all of the staff at Mercedes’ of Natick were great. Very helpful and a pleasure to deal with. great. Very helpful and a pleasure to deal with. More
by Bob Kelly
