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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

August 16, 2023

Great service. Friendly. In and out relatively fast. Let me know options. Didn’t rush my questions. More

by kathyhorigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hogan , Luis Aguasvivas
Aug 16, 2023 -

Mercedes-Benz of Sudbury responded

Hey Kathy, thank you for sharing your great service experience with our team at Mercedes-Benz of Natick! We'll see you next time! Have a great day!

August 14, 2023

Johhny and the team at Mercedes-Benz of Natick made the entire process easy and enjoyable. I was thoroughly impressed with Johnny's knowledge and patience. He stayed late and worked with me until I felt co More

by m_dimarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that our team, especially Johnny, made your experience at Mercedes-Benz of Natick enjoyable and easy. It's great to see you felt comfortable with all the new technology! We look forward to seeing you again for another lesson. Thanks for choosing us!

August 14, 2023

Charles Scrymgeour and the team at Mercedes-Benz of Natick made the entire process easy and enjoyable. I was thoroughly impressed with Charles' knowledge and patience. We tested multiple vehicles and u More

by m_dimarino
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Charles and our team at Mercedes-Benz of Natick made your car-buying process enjoyable! It's great to see you found the perfect vehicle for yourself. We appreciate your feedback on our customer care, thank you!

August 13, 2023

I’ve had such a great experience at the Mercedes Benz in Natick. Working with Charles made it really easy and smooth to build my dream car. He kept me up to date along the way about my cars status and made More

by susana.addo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mercedes-Benz of Sudbury responded

Hey Susana, we're delighted to know that Charles and Jonny provided you with a great car-buying experience at Mercedes-Benz of Natick. Thank you for your kind feedback recommendation! We'll see you on your next visit. Have a great ride in your new Mercedes-Benz GLC!

August 12, 2023

Love to learn the functions of the vehicle with Jonny Pham. He explained all details of the functions and showed us step by step. Nice to practice self parking function with him. Also a pleasure to work More

by Sean Xie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mercedes-Benz of Sudbury responded

Hey Sean, it's great to know that Jonny and Vito provided you with a great experience at Mercedes-Benz of Natick. Thanks for choosing us! Have a great ride!

August 11, 2023

Saena and Jonny were very helpful, polite, and patient with my purchase and lesson over my new Mercedes! Very pleased and excited from the moment we met. Very professional and customer focused commitment. More

by haoting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Aug 14, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that our team at Mercedes-Benz of Natick was able to provide you with a pleasant and professional experience. Enjoy your new Mercedes-Benz! Thanks for the review.

August 11, 2023

Jonny was very helpful and good with explaining everything I needed to know as a first time Mercedes-Benz owner! Saena was so helpful guiding me throughout the entire purchasing process. More

by Sophiak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Aug 14, 2023 -

Mercedes-Benz of Sudbury responded

Hey Sophiak, it's great to know that Jonny and Saena were able to guide you through your first purchase at Mercedes-Benz of Natick. We appreciate your feedback and see you again! Enjoy your new ride!

August 09, 2023

Very nice people. Sensitive to our timing needs. Well maintained and clean. Would reccomend to others. More

by anthony.ambrosi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Aug 10, 2023 -

Mercedes-Benz of Sudbury responded

Hi Anthony, we appreciate your recommendation and are glad to know our team at Mercedes-Benz of Natick met your expectations. Thanks for the positive feedback! Safe travels!

August 09, 2023

Nice people and clean dealership. Good at working with time constraints. Rafic Trawi was our salesman and went above and beyond our expectations by helping us secure a key from a prev More

by anthony.ambrosi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Aug 10, 2023 -

Mercedes-Benz of Sudbury responded

Hi Anthony, we're delighted to know Rafic and our team at Mercedes-Benz of Natick were able to exceed your expectations. We appreciate the kind words about our dealership and staff! Enjoy your Mercedes-Benz!

August 08, 2023

So grateful to have been paired up with such an honest & personable sales person like Charles . He shared his knowledge and helped me to get the best deal possible given the current market . Grateful to be More

by Miyanka K .
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mercedes-Benz of Sudbury responded

Hi Miyanka! Congratulations on your Mercedes-Benz! We're delighted to know Charles was able to assist you in finding the best deal at Mercedes-Benz of Natick. Welcome to our MB family! We appreciate your recommendation and look forward to serving you again in the future.

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