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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

August 08, 2023

Jonny and Howard are excellent team members I ever met in car dealerships.where Johnny is an excellent trainer and Howard is a great salesperson. I have been very impressed by his honesty and hospitality an More

by JBMakwana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Mercedes-Benz of Sudbury responded

Hi JB, it's great to know that Jonny and Howard made such a positive impression on you at Mercedes-Benz of Natick. We appreciate your recommendation! Enjoy the ride in your Mercedes-Benz!

August 07, 2023

I would like to give a special shout-out to the outstanding individuals who made my experience at Mercedes-Benz of Natick truly exceptional. Sales representative Saena and technical specialist Jonn More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena
Aug 07, 2023 -

Mercedes-Benz of Sudbury responded

Larry, it's fantastic to know that Saena and Jonny provided you with such an exceptional experience here at Mercedes-Benz of Natick. We're glad they were able to guide you through the process smoothly and leave you feeling confident in your decision. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

August 07, 2023

Jonny was very patient in explaining and answering questions about my E350 together with my husband and I. He was able to answer all of my questions I had. More

by s.mac.crawford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know that Jonny was able to assist you with all your queries about the E350 at Mercedes-Benz of Natick. We appreciate your positive feedback and hope you enjoy driving your new car!

August 06, 2023

Very good . Mr Abdul did a very good job explaining the service performed. Great job! More

by gplange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Aug 07, 2023 -

Mercedes-Benz of Sudbury responded

We appreciate you taking the time to share this kind review. Would you please consider changing the rating of the review to reflect your positive feedback? Thank you in advance!

August 06, 2023

Jonny did a great job "introducing" me to the features of my new CLS450. His explanations were extremely clear! I truly appreciate his expertise and his patience! I value the time, he is really getting th More

by magloire617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trebicka
Aug 07, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that Jonny was able to get you acquainted with all the great features in your new CLS 450! We appreciate the positive feedback and wish you many happy miles in your new car! - The Mercedes-Benz of Natick Team

Aug 07, 2023 -

magloire617 responded

He was excellent, I would definitely advice anyone to purchase from Mercedes-Benz of Natick Massachusetts. keep up the good work Jonny.

August 06, 2023

Johnny is very professional and very detail-oriented! He knows exactly everything you wanted to ask and is so well-prepared for your every question. Thank you Johnny, your tutorial was extremely helpful More

by Haley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Mercedes-Benz of Sudbury responded

Haley, it's great to know that Johnny was able to provide you with the detailed and professional service we strive for at Mercedes-Benz of Natick. We're glad his tutorial was helpful! Enjoy your new car!

August 04, 2023

Very nice and helpful. Was able to complete everything in one day. This is a much better mercedes dealer than the others. More

by KingG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Aoun
Aug 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the 5-star rating! We're delighted to hear that you had a positive experience at Mercedes-Benz of Natick and found our team helpful. We appreciate your support and see you again. Drive safely!

August 02, 2023

Jonny did a fantastic job "introducing" me to the features of my new Mercedes CLS450. His explanations were extremely clear! I truly appreciate his expertise and his patience! I value the time he s More

by Steve M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Aug 03, 2023 -

Mercedes-Benz of Sudbury responded

Hey Steve, we're delighted to know that Jonny and Steve provided you with a great car-buying experience at Mercedes-Benz of Natick. We appreciate your kind feedback and shall see you next time! Enjoy driving your new Mercedes-Benz CLS450!

August 02, 2023

You are greeted with courtesy upon arrival or on the phone. All employees present themselves in a professional manner and the work is done, efficiently. They take the time to explain to you what issue More

by Djf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Djf4 responded

They saved my day! Unplanned emergency and they said yes come right in! Fred was great :) Thanks for everything D

Aug 02, 2023 -

Mercedes-Benz of Sudbury responded

It means so much to hear Fred and our team gave you such excellent care! We're glad we could help take care of this unexpected emergency. Thank you for rating us five stars! – Mercedes-Benz of Natick

August 02, 2023

Service is top notch. Handled a software update, and after that was done, they told me 5 more needed to be installed. Took a few more minutes, but happy all was done at o More

by adb1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know you had a positive experience with our service team at Mercedes-Benz of Natick. We always aim for efficiency and thoroughness in all we do, so it's great that your software updates were handled smoothly!

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