
Mercedes-Benz of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jonny and Saena were very helpful and ensured good quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! quality of satisfaction in my purchase and lesson. Great experience and best of the best assistance! More
I recently leased a new car, was helped by Franco. easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been g easy experience, and he went out of his way to drive from Mass. to the CT DMV to register the car and deliver to me. After sales support has been great, with Jonny spending all the time necessary to help with getting the car set up for me and walking me through all the features. They've both been available via text with any questions ive had, and there have been plenty. I Highly recommend this team. More
Service was courteous and attentive. Only issue was a couple of delays waiting between appointments. Jonny and Charles were great Only issue was a couple of delays waiting between appointments. Jonny and Charles were great More
Jonny was very resourceful, polite, very professional and helpful with setting up and going over a demonstration of my new EQS. i Want to thank Steve Boston with his knowledge and recommendation on my purcha helpful with setting up and going over a demonstration of my new EQS. i Want to thank Steve Boston with his knowledge and recommendation on my purchase and i had worked with Kolls who made the financial recommendation purchase smooth and easy for me. Lastly Andrew and Danny both helped and over saw the transaction to make it pleasant and seemless as well. thank you to the team at Mercedes of Natick. More
Interacted with many of their employees and things went very smoothly starting from the first contact using their web contact form all the way through the sales process. I was treated respectfully and no o very smoothly starting from the first contact using their web contact form all the way through the sales process. I was treated respectfully and no one was pushy. Charles did excellent work expediting the entire process and made me feel very comfortable. More
Really bad experience today with service department. Got charged $800 without my permission. Did not get phone calls for confirmation Got charged $800 without my permission. Did not get phone calls for confirmation More
The moment I met Rafic Trawi at the dealership, he was professional and friendly. We went for a test drive and Rafi was extremely knowledgeable about the automobile. When the test drive was over we went i professional and friendly. We went for a test drive and Rafi was extremely knowledgeable about the automobile. When the test drive was over we went inside the dealership to discuss purchasing the car. He explained all the fees, warranties, and delivery date. Within a week Rafi delivered my new registered car at my door step. He definitely went above and beyond to make sure everything was perfect. The experience was wonderful. Ask for Rafi and you will be tremendously delighted with your journey to a new car. More
First time working with Charles, Yatin, Sharon, & Jonny they were all great! Very friendly, enjoyed working with them! Great experience of all was working with Charles and Jonny made my experience wonderfu they were all great! Very friendly, enjoyed working with them! Great experience of all was working with Charles and Jonny made my experience wonderful and memorable. Jonny went above and beyond and helped set up my phone, app, and go over my vehicle full lesson to my understanding and made it very simple. He was very patient and I appreciated that. More