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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

April 25, 2023

Jonny, Kolls and Joel me everything I needed to know about the car and answered all of my questions. More

by Iseun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Joel Arroyo
Apr 26, 2023 -

Mercedes-Benz of Sudbury responded

We appreciate you sharing your positive experience with Jonny, Kolls, and Joel at Mercedes-Benz of Natick! It's great to hear how knowledgeable and helpful they were in answering all of your questions. We hope you enjoy your new car! Thank you!

April 25, 2023

We’ve experienced better concierge service for high end vehicles at other Chambers dealers. Thanks More

by PJMarathas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this feedback; I will make sure it gets discussed with our team. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Fahad Arshad - General Manager - farshad@herbchambers.com

April 25, 2023

Finance guy was great. So was Franco. And Johnny was outstanding. Thank you all. Thanks. More

by PJMarathas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Sudbury responded

Franco and Johnny are so happy to have made the experience great for you! We hope you're loving your new car and look forward to assisting you again in the future! Thank you so much! - Mercedes-Benz of Natick

April 24, 2023

Jonny was excellent and outstanding was able to accomplish and accommodated my time here today. Franco was excellent and perfect in sales dept. More

by PJMarathas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We appreciate you trusting the Mercedes-Benz of Natick team with your business and are happy to hear Jonny & Franco provided you with truly excellent service. Please don't hesitate to reach out if there's anything else we can assist you with!

April 24, 2023

Mercedes Benz of Natick is amazing and very friendly and efficient ! Joel and Savannah are both great to work with! More

by ajlaapoljo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Silva, Joel Arroyo
Apr 28, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to see this wonderful feedback! Our team at Mercedes-Benz of Natick appreciates you taking the time to share your experience working with Joel and Savannah. It's great to hear that they provided you with our signature friendly and efficient service.

April 24, 2023

Great place to do business. Steve was very helpful in making things work for me . Straight forward and to the point. More

by Jarel0026
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your wonderful feedback and five-star rating, Jarel! We're glad Steve made this a great experience! We'll see you next time! - Mercedes-Benz of Natick

April 22, 2023

Jonny was very helpful in patiently explaining the technical details of my new car. He not only told me about the Ins and outs of the car but also provided me with hands on experience. He is thoughtfu More

by Eperlman205
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're thrilled to hear Jonny did a great job getting you familiar with your vehicle and we'll be sure to pass along these kind comments to him. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

April 21, 2023

Because of the professionalism and kindness of Steve Boston, Jonny Pham, Kolls Oloko, Daniel Silva, Sharon Tyler I was able to purchase my first Mercedes! More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel De Moraes Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Apr 24, 2023 -

Mercedes-Benz of Sudbury responded

Maureen, we couldn't be happier to hear that Steve, Jonny, Kolls, Daniel, and Sharon provided you with exceptional service during your first Mercedes-Benz purchase at Mercedes-Benz of Natick! We appreciate your kind words and hope you enjoy many miles of luxurious driving.

April 20, 2023

Brian was very polite and helpful in helping me find my GLC Jonny was an amazing instructor very patient and helpful. Jonny help set up my Mercedes me account and showed me many cool features and expla More

by hephzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trebicka
Apr 21, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! Brian, Jonny & the rest of the team are grateful for your support and hope you enjoy your new vehicle. Take care and thanks again, from all of us here at Mercedes-Benz of Natick!

April 20, 2023

Johnny was amazing! As an owner of a new electric vehicle I was clueless with how much I didn’t know about the car. Johnny showed me all the bells and whistles but als More

by D.Johnson
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Johnny was able to get you familiar with all the great features in your new electric vehicle and we'll be sure to share this fantastic feedback with him. Take care and please don't hesitate to reach out if we can be of further assistance! - The Mercedes-Benz of Natick Team

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