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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

February 17, 2023

Johnny is the best ever in what he does. he is very professional and very good.he is very clear with all the explanations .I am really impress with him.thank you Jonny. I thank Kolls Oloko fo More

by PrinceAbu
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Feb 20, 2023 -

Mercedes-Benz of Sudbury responded

Hi Prince Abu, We take pride in our customer service and are thrilled we could make your experience great! Thank you for leaving Johnny and Mercedes-Benz of Natick five stars!

February 16, 2023

Great service the best I have seen for a very long time! !! Accommodating on schedule and a wonderful job. I couldn’t be any happier. More

by Mojie.Fallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Mojie.Fallah responded

The best place to take your car to be fix or buy!

Feb 16, 2023 -

Mercedes-Benz of Sudbury responded

We're honored to receive your support! Thanks for the kind feedback and please don't hesitate to reach out the next time our Mercedes-Benz of Natick team can be of assistance!

Feb 16, 2023 -

Mojie.Fallah responded

You are very welcome. I absolutely meant every word by your dealership.

February 14, 2023

Great customer service, worked with Joel, Danny, and Johnny. They are all very polite and helpful. Very warm and welcoming! Joel and Danny did everything they could to get me into my sweet ride! Johnny More

by Sulaiman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Rafic Trawi, Joel Arroyo
Feb 15, 2023 -

Mercedes-Benz of Sudbury responded

Joel, Danny, and Johnny appreciate the five-star rating and great review, Sulaiman! Thank you so much for leaving us your kind words! - Mercedes-Benz of Natick

February 12, 2023

Johnny really knows his stuff and is passionate about helping people get the most out of their car More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Mercedes-Benz of Sudbury responded

John, We're happy to hear that Johnny has helped make the experience so easy for you! Thank you for being a Mercedes-Benz of Natick customer!

February 11, 2023

This was my dearlership of choice after shopping around. The atmosphere is great.The employees are polite,respectful and helpful.I particularly like my advicer.My advicer Luis is extremely knowledgeable . More

by roseake12@gmail.com
Recommend Dealer
Yes
Employees Worked With
The employees that usually meet me on arrival very welcoming and polite.The receptionist are also very warm a d polite.Idont re.ember tbeir , Savannah Silva, Luis Aguasvivas
Feb 13, 2023 -

Mercedes-Benz of Sudbury responded

Luis and our team are so proud to be part of your automotive journey! We hope your vehicle continues to serve you well and look forward to seeing you again! Thank you! - Mercedes-Benz of Natick

February 11, 2023

Jonny is the epitome of good service. Beyond his technical expertise and superior knowledge of not only Mercedes but computer skills, he is very patient, reassuring, kind, and friendly. H More

by Michael
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Kotsiopoulos
Feb 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review, Michael - Jonny will be thrilled to hear it! Your business is much appreciated by all of us here at Mercedes-Benz of Natick and we hope you won't hesitate to reach out if we can be of service again in the future!

February 10, 2023

Overall a nice dealership. Our salesperson was Howard Rosenberg and was a knowledgeable and pleasant person. He was able to address our concerns and get the little things taken More

by rigivi6395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Feb 10, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the great review! We're so glad Howard had the opportunity to assist you during your visit here at Mercedes-Benz of Natick and we hope we have the privilege of working with you again in the future. Take care!

February 10, 2023

Jonny, Vito and Dakota were extremely helpful in guiding me through the process of buying my car. Excellent service! More

by JSMONTES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Haddad, Ersa Sara
Feb 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for leaving Jonny, Vito, and Dakota such a great review! We're glad you enjoyed your purchase and look forward to seeing you back at Mercedes-Benz of Natick!

February 10, 2023

I had never had such a great experience when I picked up a new car from any of the dealers like this. John taught me so many incredible features in the car that I supposed I would never try or even noticed More

by vivi
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Vivi! We're glad to hear that John and the rest of the crew here at Mercedes-Benz of Natick could assist you during your car-buying experience. We hope to see you back for all of your future automotive needs!

February 10, 2023

The overall experience of all Natick dealers with CPO was 4 starts. But I have 5 Starts experience with Jonny Pham who was a Product Specialist. Jonny was very knowledgeable about the vehicle and used words/ More

by ekchoi74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Mercedes-Benz of Sudbury responded

We appreciate your honest feedback and are so happy Jonny made your CPO purchase so great! We hope you enjoy your car and encourage you to reach out if you have any additional details to share. Thank you! - Mercedes-Benz of Natick

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