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Mercedes-Benz of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

February 04, 2023

I have been to a lot of dealerships during my car purchase journey, and I can tell that the Mercedes Benz of Natick staff was the most friendly, especially my salesperson Howard, I would say he is th More

by Ahmed Abouelnaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick, Ahmed! Howard & the team appreciate your kind feedback and we hope we have the opportunity to assist you with your next purchase. Take care!

February 04, 2023

Jonny has been amazing with explaining all the features of my new car to me. He is patient, thorough and goes out of his way to help answer questions. He is a valuable asset to Mercedes because there are s More

by TaraG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! It's great to hear that Jonny was able to get you familiar with all the awesome features in your new vehicle and we'll be sure to let him know how much you appreciate his detailed & knowledgeable service. Take care and please don't hesitate to reach out if there's anything else our Mercedes-Benz of Natick team can do for you!

February 03, 2023

Wonderful experience with Jonny, professional knowledge about the car, very organized process. Dedicated to provide best in class service and flexible to our schedule. Joel is super patience with our quest More

by Sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Arroyo
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Feb 06, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your excellent review! We're so happy that Jonny and Joel provided you with an excellent visit! We appreciate your feedback and look forward to seeing you next time at Mercedes-Benz of Natick!

February 03, 2023

Brought my vehicle in for maintenance appointment and I was greeted cordially and professionally. Everything was explained clearly and the service was completed satisfactorily when promised. More

by alan.e.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas, Adam Shapiro
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Feb 06, 2023 -

Mercedes-Benz of Sudbury responded

We appreciate the awesome review, Alan! Our team takes customer service seriously and we are so happy your visit was up to our five-star standards! We look forward to seeing you during your next appointment and thank you for being a Mercedes-Benz of Natick customer!

February 03, 2023

I had a very good experience with this dealer. Abdul was very helpful and as always very helpful and very pleasant. More

by Clairecincotta47
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Khalid
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Feb 06, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad you enjoyed working with Abdul & the team here at Mercedes-Benz of Natick and hope we have the opportunity to serve you again in the future. Take care!

February 02, 2023

Great people. . Helped in understanding all details and made happy family. We are Mercedes family now.. More

by sunilbezawada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for giving our Mercedes-Benz of Natick team an opportunity to earn your family's business! We look forward to serving you again in the future!

Feb 06, 2023 -

sunilbezawada responded

Mercedes Benz of Natick showroom helped me searching inventories. Followed up on my inventory requirements . Searched vehicle as per my requirement . And found beautiful Benz .. My family especially my kid is so happy with tech inside Benz.

February 02, 2023

Great buying experience, got the car that I was looking for and Joel was Excelent with everything More

by Mhaime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Joel Arroyo
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Feb 03, 2023 -

Mercedes-Benz of Sudbury responded

Thanks for trusting Mercedes-Benz of Natick with your business! Joel & the team hope you enjoy your new vehicle and look forward to seeing you again in the future. Take care!

January 31, 2023

Very good service. Provided drop off. Completed work quickly and effectively. Vacuum cleaned the car. More

by latter-alibi0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
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Feb 01, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your kind review! -Mercedes-Benz of Natick

January 29, 2023

excellent service. professional staff. great interpersonal skills very thorough Scott is excellent overall very happy More

by Doug and Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
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Jan 30, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your review! We're so happy that Scott earned your 5 stars! We look forward to seeing you next time at Mercedes-Benz of Natick, Doug, and Carol!

January 29, 2023

Our family has purchased cars from 3 Mercedes dealers, and this was by far the most complete explanation of how to use the many features of the car. More

by Dean Inouye
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Rafic Trawi, Niko Kotsiopoulos, Diego Eduardo
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Jan 30, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for your review, Dean! We're so happy that our team has assisted with your past three Mercedes! We appreciate your 5 stars and look forward to seeing you next time at Mercedes-Benz of Natick!

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