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Mercedes-Benz of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

January 14, 2023

Great service, Charles and Danny super helpfull and were supporting during the whole period of car selection, configuration and shipment. Transition from existing lease was super smooth and fast. And Jonny More

by oleksandr dmytriiev
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
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Jan 17, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your business, Oleksandr! We appreciate the excellent feedback about your experience and hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

January 14, 2023

Franco will very helpful and listen to our needs and helped us find the right car for us. More

by macannizzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Franco was able to help you find the perfect vehicle for your needs and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of Natick team can be of service again in the future!

January 13, 2023

The maintenance team did a good job changing the oil in my car. They were very courteous. They also cleaned my car. We’ll done More

by Dimitrifam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
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Jan 13, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick! We appreciate the kind feedback and hope to see you again in the future!

January 13, 2023

Charles was great he was very helpful, experienced and explained the sales and each the steps of the way. Yatin was very accommodating with pricing and the deal. Very explanative in his pitch. Jonny More

by TomP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Sudbury responded

Hi Tom, We're so happy Charles and Jonny provided such excellent care to you during your purchase! We are so glad you found a brand-new car to drive home, and we appreciate your great five-star review! Thank you! - Mercedes-Benz of Natick

January 12, 2023

I had a good experience bringing my car for Service. . the Service advisor was very helpful More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Mercedes-Benz of Sudbury responded

This is what we love to hear! Thank you for choosing Mercedes-Benz of Natick!

January 12, 2023

I had a great experience working with Franco Kolls and Jonny. Franco is top notch in customer service and Jonny taught me a ton of new tips and tricks for both my car as well as my phone. Great job by the More

by carroan
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to hear that you had a fantastic experience here at Mercedes-Benz of Natick thanks to Franco and Jonny. We appreciate your business!

January 12, 2023

Francisco was very wonderful to work with. He was on top of everything and followed up with me during each step of the process. Jonny the tech expert gave me a comprehensive lesson on how to u More

by Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Mercedes-Benz of Sudbury responded

Mohammed, We're glad Francisco and Jonny made the experience of buying your new Mercedes-Benz car so easy and enjoyable! We know you'll love your new car and look forward to seeing you again at Mercedes-Benz of Natick! Thank you!

January 10, 2023

They were able to accommodate my tire problem with a same day appointment. It was fast, easy, and hassle free. Wonderful service. More

by pennyliumd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
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Jan 11, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad we were able to assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

January 10, 2023

Johnny is professional and helpful, he gave us a comprehensive tutorial of how to use all the functionality on my new car. Five stars. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Alex responded

Steve helped us ordering the new car exactly the way we want, and the car comes in on time. Yatin helped us with the finance paperwork and he is super efficient and professional.

Jan 11, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the excellent feedback, Alex! Jonny & the team hope you enjoy your new vehicle and look forward to seeing you again next time here at Mercedes-Benz of Natick!

January 10, 2023

Jonny is amazing and he is very patient at teaching me how to use the various technologies in the car. The dealership is awesome as well I worked with Charles and his service is exceptional as well. More

by Ez9046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Report | Print
Jan 11, 2023 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Jonny was able to get you familiar with all the great tech in your new vehicle and we'll be sure to share this wonderful feedback with him & Charles. Take care and thanks again for your business, from all of us here at Mercedes-Benz of Natick!

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