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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
January 09, 2023
This is what an excellent service is all about and more than what i expected amazing! When coming in the atmosphere at this location was unlike my previous dealership who was not customer friendly. Jonny w than what i expected amazing! When coming in the atmosphere at this location was unlike my previous dealership who was not customer friendly. Jonny was amazing he was so courteous and patient and very helpful in assisting me with my remote connect services and teaching me how to use my vehicle. Will recommend to all my family and friends how amazing this experience and service was! More
by RobinP
Employees Worked With
January 07, 2023
Joel and Jonny were great in showing us the car and helping us. Very reachable and accommodating. helping us. Very reachable and accommodating. More
by Sajjad
January 07, 2023
I was in touch with Jonny for an issue on my app: he was knowledgeable, professional and patient. I would recommend. knowledgeable, professional and patient. I would recommend. More
by Roman Rod
Employees Worked With
January 07, 2023
Jonny and Howard were a tremendous team through the buying process. Howard was easy to work with and very professional, and Jonny amazed us with his knowledge and patience! They were both great to work buying process. Howard was easy to work with and very professional, and Jonny amazed us with his knowledge and patience! They were both great to work with and highly recommend them. More
by HerrMH
January 06, 2023
Jonny Pham, Dakota Haddad, Danny Kaboub and Kolls Oloko were all fantastically knowledgeable and friendly professionals who individually and collectively made the buying experience exceptionally and thorou were all fantastically knowledgeable and friendly professionals who individually and collectively made the buying experience exceptionally and thoroughly enjoyable. I couldn’t offer a higher recommendation for someone looking to buy a new car. I love my new car!! More
by James D.
January 06, 2023
Service department is the best! Honestly Scott is such a great guy - he knows me and my family and really takes care of me and the car. Really first class treatment all the way ar Honestly Scott is such a great guy - he knows me and my family and really takes care of me and the car. Really first class treatment all the way around. If I buy a second Mercedes then it’s bc I’d Scott and the service team! More
by Mark
Employees Worked With
Scott Masterson
January 06, 2023
I purchased a 2011 Mercedes Wagon in August from this dealership and the entire experience was absolutely wonderful. The service you receive from Herb Chambers in Natick far out performs any other car d dealership and the entire experience was absolutely wonderful. The service you receive from Herb Chambers in Natick far out performs any other car dealer any place. More
by deb.spitzley
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
January 05, 2023
Purchase of used vehicle, sales staff was very understanding and eager to help. Above be and beyond, great experience... understanding and eager to help. Above be and beyond, great experience... More
by azig1
January 04, 2023
Brian went out of the way and helped getting the car fixed when I need it the most. He does his work in a very professional way, I highly recommend him. fixed when I need it the most. He does his work in a very professional way, I highly recommend him. More
by ychen00
