Mercedes-Benz of Sudbury - Service Center

The service dept. Is amazing!! Luis Aguasvivas and the repair people are so ice and professional. They make sure to provide the white glove service and as always provide a pristine quality of work and se repair people are so ice and professional. They make sure to provide the white glove service and as always provide a pristine quality of work and service. Love them! More

Scott was excellent , very friendly and professional Scott was excellent , very friendly and professional during our recent visit to dealership. He answered all our questions. Scott was excellent , very friendly and professional during our recent visit to dealership. He answered all our questions. More

Had a recall software update today and as usual it went very well. Scott Masterson, service technician did a great job in getting the work done. very well. Scott Masterson, service technician did a great job in getting the work done. More

Upon driving into dealership to bring car in for an inspection sticker, Luis introduced himself, was very pleasant , directed me to leave my key and registration on front seat and to wait in the waiti inspection sticker, Luis introduced himself, was very pleasant , directed me to leave my key and registration on front seat and to wait in the waiting area. Very nice interaction. Luis certainly knows how important customer satisfaction is. More

Never had a bad experience here. My representative Brian B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook f B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook for any issues that could arise. Communication is always clear & detailed when it comes to issues & cost with my car. Brian is always thorough with taking care of even the littlest issues with my car. He puts me at ease & assures me that my car is safe to drive each time I return after it’s serviced.. Highly recommend this dealership as the whole staff is friendly & welcoming when you walk in the door. More

My experience at MB of Natick was excellent. Was treated with the out most respect and everything was explained thoroughly and the job was completely on a timely fashion. In my opinion MB of Natick is the b with the out most respect and everything was explained thoroughly and the job was completely on a timely fashion. In my opinion MB of Natick is the best! More

Many choices exist however we always go with MB of Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! Natick. Best service experience bar none! They do what they say all the time and their reps are knowledgeable and sincere! More

Service was quick and convenient. All my concerns was addressed. The car was ready as expected. addressed. The car was ready as expected. More

EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON F EXCELLENT DEALERSHIP ABDUL IS ABOVE AND BEYOND IN HELPING UNDERSTAND THE PROBLEM AND GETTING THINGS DONE HE IS A VALUABLE EMPLOYEE. STEVEN BOSTON FROM SALES HAS BEEN MY SALES PERSON FOR MANY YEARS S550 AND S CLASS ETREMELY KNOWLEDGEABLE More

Responsive timely high quality. Accomplished work with input to owner. Vehicle was clean when returned input to owner. Vehicle was clean when returned More