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Mercedes-Benz of Temecula
Temecula, CA
1,356 Reviews
Nestled in the heart of wine country, Mercedes-Benz of Temecula offers an incredible selection of new luxury and Pre-Owned Mercedes-Benz to choose from; A team of trained professionals to provide a warm, inviting atmosphere in which all of your automotive needs are clarified and addressed in a timely fashion. Come visit us at Mercedes-Benz of Temecula today! Stay Local, Buy Local, Keep the tax dollars in our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,356 reviews
November 14, 2019
Recall Maintenance 2019 C300 had 2 recalls taken care of. Scheduling and actual service time was prompt. Service advisor Jose was courteous and professional. Service 2019 C300 had 2 recalls taken care of. Scheduling and actual service time was prompt. Service advisor Jose was courteous and professional. Service center personnel arranged for UBER ride home. Really appreciated. More
by steve_wilson01
Verified CustomerEmployees Worked With
Jose Hernandez
November 13, 2019
Great service and the staff were very friendly and understanding. Although, the staff were very busy, they attended to my request quickly and professionally. I real and the staff were very friendly and understanding. Although, the staff were very busy, they attended to my request quickly and professionally. I really enjoy the Mercedes-Benz of Temecula team and very satisfied with their services. More
by D.WADE7
Employees Worked With
November 13, 2019
Prompt and Thorough MB of Temecula resolved what had apparently been a gradually-developing issue with the diesel turbo charge hoses. The total bill seemed comparative MB of Temecula resolved what had apparently been a gradually-developing issue with the diesel turbo charge hoses. The total bill seemed comparatively costly to me, however I was pleased at the apparent level of attention to other details, even including a good carwash. I would certainly return for more help; all staff there with whom I interacted at the dealership were very responsive and had great customer-focused attitudes. Out of possible 5, I rate MBoT 4 stars, because a key for another Sprinter was left in my van and I also received a flood of apparently-new telemarketing calls after my repeated calls to the Service dept. More
by visitor
November 13, 2019
Always the best Every experience I’ve had with Mercedes Benz of Temecula has been excellent. I highly recommend them to everyone I know and come across if they are in Every experience I’ve had with Mercedes Benz of Temecula has been excellent. I highly recommend them to everyone I know and come across if they are in the market for a new luxury vehicle. More
by TonyC
November 13, 2019
Mercedes Benz Gene was awesome, we have never had a more pleasurable experience buying a vehicle thank you for all of your hard work very appropriated, The Carr’s Gene was awesome, we have never had a more pleasurable experience buying a vehicle thank you for all of your hard work very appropriated, The Carr’s More
by scarrgo23
Employees Worked With
Gene Russell
November 13, 2019
Friendly, knowledgable. Made same day appointment and received my vehicle the next day with all complaints taken care of. Went the extra mile to take care of things received my vehicle the next day with all complaints taken care of. Went the extra mile to take care of things More
by Evjuarez85
Employees Worked With
November 11, 2019
Did not deliver what was promised this is the 4th time the van was suppose to be washed and it was not. In every occasion we were called and told the van would be ready in about 45 mi this is the 4th time the van was suppose to be washed and it was not. In every occasion we were called and told the van would be ready in about 45 minutes from the call because it was being washed, when we arrived the van was not washed. We were then told, “oh, sorry could you bring it back later or can you wait an additional 30 minutes to have it washed”. I just don’t understand why it’s not done other than someone is lazy about doing it because it is a big van and they figure that no one is going to come back just to get a wash. Very frustrating, it would not be a big deal but it happens every time. More
by LORENZO-PENA
Employees Worked With
November 11, 2019
Service Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon More
by Seleaina Thomascooper
November 11, 2019
Terrible service department Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. My car has been in and out of the service department for over 2 months. Mercedes is going to loose a customer for life. Never again. I do not recommend this dealer for any thing. My car is still there and I cannot seem to get an update on it. More
by MXER502
