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Mercedes-Benz of Temecula

Temecula, CA

3.5
1,356 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,356 reviews

September 24, 2019

Very professional and especially whitney she made sure to take care of me and thats why i will never go back to house of imports More

by Bjg ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney and Jacqueline Nasser , Alex Aftahi
September 23, 2019

Great customer service I have bought many cars over the years and I can't remember being treated better. The customer service is over the top and really sets the bar. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Pinney
September 23, 2019

Brand New Mercedes-Benz E class My wife and I are very pleased with our brand new Mercedes-Benz, Mercedes-Benz Temecula and specially Alex Aftahi. Alex went out of his way to give us More

by G63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aftahi
September 23, 2019

Services Section and payment/loaner section Thanks to Patrick Dimon in assisting my loaner car and the rest of customer services personnel in assisting my car to replace burnt bulbs on the left More

by BOGSM69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston
September 20, 2019

Dissatisfied They are super slow in everything. I was on the line for 20 minutes just to see if I can bring it in the same day. When I took the car, I waited in th More

by Hussein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra
Sep 20, 2019 -

Mercedes-Benz of Temecula responded

Good morning Hussein, Could you please give me a call so I can have a little more detail of your recent experience? I would love to assist you and hopefully resolve and discrepancies or miscommunications. 951-216-7841 Best, Amir Alahwal Guest Relations Manager

September 20, 2019

Top Notch Service department is easy to make an appointment on-line. I had a concern that I wanted to have a technician take a test ride to experience. They pro More

by mjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
September 20, 2019

Tire Repair and Full Detail I typically get a text and or email before picking up the vehicle; along with an opportunity to pay in advance. Such did not occur and admittedly I ha More

by RMATIAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
September 19, 2019

Great customer servuce Mr Lafoca has always been professional on his dealings with customers. I will be calling on him again in the future when I need service on my car. More

by BLECIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
September 19, 2019

Service Center that Knows Customer Service I brought my car into the service center because of noise coming from the front wheel. They kept the car and called me the next day And call me to te More

by jsmollen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney
September 18, 2019

Great Customer Service Scheduling a service appointment was very easy. Jose Hernandez replied to my text message within minutes. Jose took care of all my needs. I would reco More

by Mr. E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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