Mercedes-Benz of Temecula

Service s was performed in a timely manner and appointment time was met with minimum wait .Dealership was clean and very professional looking. I would recomen s was performed in a timely manner and appointment time was met with minimum wait .Dealership was clean and very professional looking. I would recomend this dealership to family and friends. More

Driver seat warmer and wiper replacwment Driver seat warmer burned an area of my skin (3rd time) so mb checked and replaced. Wipers replaced but ridiculously priced! Gave discount but still c Driver seat warmer burned an area of my skin (3rd time) so mb checked and replaced. Wipers replaced but ridiculously priced! Gave discount but still cost over 100.00!? Wow. These are reasons (parts are too expensive) that I will not purchase another mb. More

Great people,knowledgeable. One of the best experiences we had with car dealerships. From Phil (service manager) to Elan (sales manager)the friendlies people you will ever meet. One of the best experiences we had with car dealerships. From Phil (service manager) to Elan (sales manager)the friendlies people you will ever meet. More

Great experience Lauren Rose in the Sprinter division was extremely knowledgeable and professional. The pricing and service were very good. I would definitely recommen Lauren Rose in the Sprinter division was extremely knowledgeable and professional. The pricing and service were very good. I would definitely recommend working with her. More

Not the best The great service is why I bring my car here, I can pay a lot less any where else but this visit was not a good one. The service that was done was goo The great service is why I bring my car here, I can pay a lot less any where else but this visit was not a good one. The service that was done was good as always but the customer service is definitely not the same, the people behind the service desk very unprofessional carrying on personal conversations and there was an older gentleman sitting back there on his phone. I was told to go outside and wait for valet after I paid to get my car there was no one there for about 10 minutes it was HOT out, I went inside to ask if they knew where valet attendant was and I was ignored, then a lady was passing by and the older gentleman on his phone told her she’s looking for valet not actually acknowledging me. Once valet was found he didn’t bring the car to me, he walked me there then the car was locked so we walked back then he said go back again the key is inside which made no sense since the car was locked I walked back only to wait again while he went inside to look for my key he came back and said you can drive it out of the spot right? I was annoyed but made no big deal about because did I mention it was HOT? On top of that I was with my 8yr old daughter, yes she was out there waiting in the heat with me while your employees got their stuff together. I will definitely think twice before I bring my car again. More

Great Service I came in with a couple different issues and in no time my service provider Reza got my maintenance scheduled and got me a ride home. He made me feel I came in with a couple different issues and in no time my service provider Reza got my maintenance scheduled and got me a ride home. He made me feel like he really cared about my needs as a customer and went out of his way to take care of me. I highly recommend working with Reza if you get the chance. More

Excellent customer service! This is the second time that I have purchased a vehicle from Mercedes-Benz and I was very satisfied with how they treated me and the customer servic This is the second time that I have purchased a vehicle from Mercedes-Benz and I was very satisfied with how they treated me and the customer service was exceptional. Bob Crabtree and Andre did a great job and making sure that I was taken care of. Will purchase for Mercedes-Benz again in the future 👍 More

Great service , our car was done on the time promosed by our advisor, gave us a detailed description on what they did with our car. , our car was done on the time promosed by our advisor, gave us a detailed description on what they did with our car. More

Excellent service, car looks and drives great now! Sam LaFoca was great! Very personable, great service and kept me up to date with what was going on with my car. Brought my SUV in for service due to r Sam LaFoca was great! Very personable, great service and kept me up to date with what was going on with my car. Brought my SUV in for service due to rat damage, and it was repaired and drives great now. Also had a detail and car looks brand new! very happy! More

Always pleasant Took my car in for a minor repair. Great customer service as all my concerns were quickly dealt with. I will continue to take my car there for service Took my car in for a minor repair. Great customer service as all my concerns were quickly dealt with. I will continue to take my car there for service. More