Mercedes-Benz of Tucson

Knowledgeable Well educated and very knowledgeable easy to do business with .I would highly recommend I’ve never seen so many happy people in one place Particular Well educated and very knowledgeable easy to do business with .I would highly recommend I’ve never seen so many happy people in one place Particularly in the car dealership More

Customer Appreciation / Customer Service I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchas I want to let people know about Mercedes Benz customer service and customer appreciation. Adrian Schumacher helped me with my whole process of purchasing my car of my dreams. He was absolutely amazing, helpful to no end . His response to my questions an concerns after the fact are 100% plus customer service. I would recommend him any day. John Hornbeck has sent me e- mails and letters thanking me for purchasing a Mercedes Benz. Always felt he was in my corner. With all the gifts an letters and e-mails I have received showing me customer appreciation, I really do feel like part of the Mercedes family. If you want an amazing car , with amazing customer service, and customer appreciation purchase a Mercedes Benz. More

Above and Beyond I would like to give the utmost praise to Victor in parts for the superb customer service provided. He took care of a lost key situation which wasn't I would like to give the utmost praise to Victor in parts for the superb customer service provided. He took care of a lost key situation which wasn't as easy as just ordering a new key. He was in constant contact and was very reassuring that we would be able to get my problem resolved which it did. MB of Tucson is lucky to have someone of Victors quality and experience working for them, More

Customer Service My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find My experience was amazing. Adrian Schumacher provided me with 100%plus customer service. He made me feel comfortable and confident, that he would find the car I needed and wanted. He his an incredible asset to your dealership. Jarret Crocker also made my experience awesome. John Hornbeck made me feel at ease , that I had someone in my corner. I am a very happy customer, thank you More

Mark is a down to earth guy! Took my Mercedes in for cosmetic damage in the interior of the vehicle. Mark made things happen, getting my problem solved with expertise. Thank you M Took my Mercedes in for cosmetic damage in the interior of the vehicle. Mark made things happen, getting my problem solved with expertise. Thank you Mark More

3500 RV Sprinter Oil Change It took exactly one hour and the cost was reasonable for a vehicle that needs 13+ quarts of oil. The waiting area is awesome! 2017 Forester Motor Home It took exactly one hour and the cost was reasonable for a vehicle that needs 13+ quarts of oil. The waiting area is awesome! 2017 Forester Motor Home More

What I expect from a MB service center- professionAlien and. Easy to make appointments, feedback from my advisor, and suggestions for proper maintenance and a pleasant waiting area with a view of the work area. Easy to make appointments, feedback from my advisor, and suggestions for proper maintenance and a pleasant waiting area with a view of the work area. More

Easy, efficient, courteous, friendly, Rich goes out of his way to make sure I am well taken care of. I know I will always be greeted with a smile, even if I drop by to have my tires checke Rich goes out of his way to make sure I am well taken care of. I know I will always be greeted with a smile, even if I drop by to have my tires checked. He is a real asset to Mercedes Benz of Tucson!!!! More

check engine light Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still un Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still under warranty. Appreciate MBT's honesty! More

They suck American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how l American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how long it would be. Tore up window seals and didn't replace. Didn't bleed hydraulic system for top? More