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Mercedes-Benz of Tucson
Tucson, AZ
310 Reviews
The Mercedes-Benz name represents vehicles at the forefront of design, technology, and styling innovation. Mercedes-Benz of Tucson is proud to offer this iconic brand to customers in Southern Arizona.
Whether purchasing the Mercedes-Benz GLC SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers.
We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision luxury vehicle into a reality quickly and without inconvenience.
View our complete inventory online, call us at 520-886-1311, or stop by and visit Mercedes-Benz of Tucson.
We are happy to answer your questions and help you discover the thrilling experience of owning a Mercedes-Benz!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 310 reviews
November 05, 2017
Give Mark a raise Mark is really great at taking care of my car, and I also really appreciate how patient and kind he is with my wife Barbara Mark is really great at taking care of my car, and I also really appreciate how patient and kind he is with my wife Barbara More
by Greg Neil
Employees Worked With
Helpful October 26, 2017
Brian De Cook Makes sure everything is perfect I can count on excellent service from Mercedes Benz of Tucson. Brian De Cook and his team makes sure we are treated as special customers throughout th I can count on excellent service from Mercedes Benz of Tucson. Brian De Cook and his team makes sure we are treated as special customers throughout this dealership. He is one of the reasons I continue to purchase cars from Mercedes Benz of Tucson. More
by miekrenner
October 23, 2017
Fantastic !! GLC300 Tom Cavanagh, sales; Brian De Cook management; Lisa Gray, Tammy and all of the associates there were absolutely stellar!! They exemplified the knowled Tom Cavanagh, sales; Brian De Cook management; Lisa Gray, Tammy and all of the associates there were absolutely stellar!! They exemplified the knowledge of the car, business and history of Mercedes-Benz. Tom Cavanagh and Lisa Gray demonstrated not only professionalism but follow-up after my purchase. As, I do trade in and purchase a new car, every three years, I will be working with this team/dealership in the future. Highly recommended !! More
by mercedes
Employees Worked With
Brian De Cook
October 13, 2017
Mark is extremely professional to work with I have had to pleasure of working with Mark Schofield the past 5 yrs. He is professional and honest. He has been without a doubt the best service man I have had to pleasure of working with Mark Schofield the past 5 yrs. He is professional and honest. He has been without a doubt the best service manager I've worked with in my 30 yrs of driving a Mercedes. More
by Bill
Employees Worked With
September 24, 2017
Unsafe dealership After multiple visits to check tire pressure message displayed in vehicle (they said nothing was wrong), my tire finally blew up on the freeway. Took After multiple visits to check tire pressure message displayed in vehicle (they said nothing was wrong), my tire finally blew up on the freeway. Took it in for a replacement, and when I checked out my vehicle, the new tire was a flat again (I was still in their lot). They finally decided to really inspect it and found a cracked rim and two other bad tires. The process to get my car back was almost 2 months long without a loaner... All they cared about was their money, not fixing something they should have caught previously... I thought Mercedes was the best, but honestly I'm never buying Mercedes again.... My safety comes first, NOT YOUR PAYMENT!!! More
by JJ96
Employees Worked With
Steve Shumaker
August 24, 2017
Purchase of a new Mercedes-Benz GLC300W4 Purchasing our new GLC was a pleasant experience at Mercedes-Benz of Tucson. They demonstrated knowledge, professionalism, experience and good custome Purchasing our new GLC was a pleasant experience at Mercedes-Benz of Tucson. They demonstrated knowledge, professionalism, experience and good customer service from the ordering of the vehicle to its purchase and delivery. More
by Happy Buyer
August 16, 2017
Excellent Sprinter Service Took my Dodge Sprinter in for repairs to intercooler. - service Repairs were quick and reasonable - skilled -Educated service technicians . Far more Took my Dodge Sprinter in for repairs to intercooler. - service Repairs were quick and reasonable - skilled -Educated service technicians . Far more knowledgeable than the service technician at Larry Miller Dodge. I will be using Mercedes-Benz of Tucson for all my Sprinter service! Paul@ Southeast Arizona RV Rentals LLC More
by SEAVRV Rentals LLC
Employees Worked With
SprinterService Tecnician. - name unknown, Evan Stark
July 17, 2017
finding the right car is is a true experience Excellent display. Informative visits. Questions are answered in a clear down to the point manner. Courteous and respectful. Tools to know more of Excellent display. Informative visits. Questions are answered in a clear down to the point manner. Courteous and respectful. Tools to know more of and about the car of interest. Follow up calls and or e-mails. Literature and pamphlets excellent advisor ( Evan Stark). Top notch techs and service department. Very helpful sales consultant( (Allen Pollack) More
by ISSA Y. HALLAQ
Employees Worked With
Other Employees :
Scott Perkins, Ken Holtzman, Eric...the shop forman, Evan Stark, Brian De Cook, Jason Gates, Gregory Hart, Allen Pollack
July 07, 2017
Great as always Evan is a straight shooter. He always gives me an honest answer and returns the car on time. The loaner car is an added bonus for long service and rep Evan is a straight shooter. He always gives me an honest answer and returns the car on time. The loaner car is an added bonus for long service and repairs. More
by Jmfletch
Employees Worked With
Evan Stark
June 02, 2017
Great experience Over all highly satisfied with the experience of purchasing my first Mercedes benz. I had the pleasure to be helped by Lance Light he was profesional Over all highly satisfied with the experience of purchasing my first Mercedes benz. I had the pleasure to be helped by Lance Light he was profesional and very helpfull. Answered all of my question and made the process easy and hassle free. Thanks to the great customer service and the financial department at the mercedes Benz of Tucson now I am part of the Mercedes benz family. I would definitely recommend Lance Light to my friends and family. More
by JoeAgui
Employees Worked With
Lance Light
