Mercedes-Benz of Tucson

Outstanding service I brought my Mercedes in for warranty Mark made sure all was in place to correct the problems. Mark has been my service advisors since 2008 always e I brought my Mercedes in for warranty Mark made sure all was in place to correct the problems. Mark has been my service advisors since 2008 always excellent service. His knowledge of the product is also excellent ensureing that I get what I need. Absolutely outstanding / excellent service. I would highly recommend servicing my friends Mercedes and using Mark as a Service Coordinator More

B1 Service Thank you Rich for the great service. I have dealt with this dealership several times over the last 5 years and with two different Mercedes vehicles. I have had good experiences each time. I have dealt with this dealership several times over the last 5 years and with two different Mercedes vehicles. I have had good experiences each time. More

Service for e-320 & suv ML I had two vehicles serviced; E-320 (100,000 miles) & SUV ML (40,000). Both were done same day and got a loner for the day. Great service on each. I had two vehicles serviced; E-320 (100,000 miles) & SUV ML (40,000). Both were done same day and got a loner for the day. Great service on each. More

Quick Quality Repair I had an issue with the steering wheel not adjusting up or down. Rich explained what he thought the problem might be, and he was right. An hour later I had an issue with the steering wheel not adjusting up or down. Rich explained what he thought the problem might be, and he was right. An hour later I was on my way, a satisfied customer. The work was covered by the vehicle warranty. More

Great people! Great Service Have been using Mercedes-Benz of Tucson for services for the past 5 years. Rich is always great and the service is wonderful. Would not use anyone e Have been using Mercedes-Benz of Tucson for services for the past 5 years. Rich is always great and the service is wonderful. Would not use anyone else. More

Wonderful service experience. Had a problem covered by warranty and they did a fabulous job repairing the car. Mark Schofield kept us informed, provided loaner car, and was a joy Had a problem covered by warranty and they did a fabulous job repairing the car. Mark Schofield kept us informed, provided loaner car, and was a joy to work with. Would recommend them. Dave Griebel More

Best Service Ever! Love these Guys! I am a long standing customer of Mercedes-Benz of Tucson with 2 Mercedes in my garage... I needed a quick service immediately following a long holida I am a long standing customer of Mercedes-Benz of Tucson with 2 Mercedes in my garage... I needed a quick service immediately following a long holiday road trip and took it in without a call or an appointment. My normal Service POC, Steve Shumaker was on vacation so I was a bit concerned that I might not get the great customer service I usually get. Allen Pollack (Sales) and Mark Schofield (Service) really took care of me! In fact I was so impressed with the way I was treated that I'm going back this afternoon to look a another new car. This is the way customer service is supposed to be!!! FIVE STARS OVERALL!!! More

Jason Gates Jason is of a dying breed. He is always a man of his word and has the best customer service in the industry. He makes every purchase a positive event Jason is of a dying breed. He is always a man of his word and has the best customer service in the industry. He makes every purchase a positive event and truly cares about your individual needs long past the sale. I would be hard pressed to purchase from anyone else. More

Always superior service A marvelous dealership where the customer is treated royally. MB Tucson offers about as hassle-free an experience as you can get in a city populated A marvelous dealership where the customer is treated royally. MB Tucson offers about as hassle-free an experience as you can get in a city populated largely by idiots, run by imbeciles, and governed by morons. More

Exceptional service a customer service I have been driving Mercedes for over 30 years. Mercedes of Tucson is superior in all aspects to all other service departments that I have used. I have been driving Mercedes for over 30 years. Mercedes of Tucson is superior in all aspects to all other service departments that I have used. More