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Mercedes-Benz of Tucson

Tucson, AZ

4.5
310 Reviews
The Mercedes-Benz name represents vehicles at the forefront of design, technology, and styling innovation. Mercedes-Benz of Tucson is proud to offer this iconic brand to customers in Southern Arizona. Whether purchasing the Mercedes-Benz GLC SUV or our brand-defining Mercedes-Benz S-Class, our professional staff understands the needs and lifestyles of luxury car buyers. We at Mercedes-Benz of Tucson know your time is valuable and can help turn your dream of owning a precision luxury vehicle into a reality quickly and without inconvenience. View our complete inventory online, call us at 520-886-1311, or stop by and visit Mercedes-Benz of Tucson. We are happy to answer your questions and help you discover the thrilling experience of owning a Mercedes-Benz!
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6350 E. Grant Rd

Tucson, AZ

85715

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Showing 310 reviews

November 19, 2021

I know all dealerships have pluses and negatives on there social media. This dealership is one of the best I have ever been in. They received a frazzled custom who had to sleep in his vehicle the the r More

by IDZYNLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Slechta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember Jill’s last name. I hope Slechta is correct, Customer service manager.
Nov 19, 2021 -

IDZYNLLC responded

To MB of Tucson, the only reason pricing is a four is not your fault. MB parts and services are expensive. I have to make a living just like you. You are fair to your patrons and your service is excellent, but just like all premium brands you cost more to maintain and service. Your organization is to be admired in todays world of money, money, money. You care about your customers and their satisfaction along with the ability to maintain quality work and team members. Thank you again.

October 18, 2021

I am the owner of my first Mercedes, a 2017 550SL. I cannot say enough positive things about this dealership. The words that come to mind are fair, courteous, classy and timely. David is fabulous to dea More

by Vailcarolyn61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David L
Oct 19, 2021 -

Mercedes-Benz of Tucson responded

Thank you very much for taking the time to write such a great review for us. We are delighted that you enjoyed our services; our loyal team will be overjoyed to hear your glowing remarks. They put in a lot of effort, and that will give them a lot of motivation to keep doing what they're doing. Please call ahead the next time you or your friends try to visit us, and we will supply you with the best available offers and choices that you won't find anywhere. Once again, thank you for your kind words. - Your Friends at Mercedes-Benz of Tucson

October 09, 2021

Aaron Perrine the Service Manager was Professional and resolved all concerns on my 2011 C300. Steve S the Assistant Service Manager, always does an excellent job when my vehicle is in for service. Thank y More

by Kjwhite3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Shumaker
Oct 15, 2021 -

Mercedes-Benz of Tucson responded

Aaron and Steve are incredible! We are delighted to have them on board! - Your Friends at Mercedes-Benz of Tucson

October 06, 2021

Have 2015 Sprinter that has been into your Sprinter service three times. Two weeks out on appointments and then hours waiting for appointment, all three times. Management non existent, work done very More

by Corraidhin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Schofield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shumaker, Evan Stark
August 27, 2021

I just had an excellent experience with having warranty work done on my motorhome. Very efficient, nice to deal with. The updates on the service sent to my email were very helpful. More

by palevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ronquillo, Evan Stark
Aug 31, 2021 -

Mercedes-Benz of Tucson responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Mercedes-Benz of Tucson

July 27, 2021

I purchased a CPO E-Class in June of 2021 from MB of Tucson. Buying a pre-owned car remote, even a Certified Pre-Owned one, can feel very challenging. Jaime Ohlmaier and the great team at Merced More

by Seattle_MB_owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ohlmaier
Aug 02, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning Jamie. You're right, Jamie is phenomenal! We are happy to have him on our team! - Your Friends at Mercedes-Benz of Tucson

July 13, 2021

I purchased a used vehicle my sales specialist was Jaime Ohlmaier My experience was fantastic ! I had questions and Jaime was patient and knowledgeable. Jean S. More

by J. Segura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarret L. Crocker Finance Manager
Jul 16, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning Jamie. You're right, Jamie is phenomenal! We are happy to have him on our team! - Your Friends at Mercedes-Benz of Tucson

July 06, 2021

Very friendly people who know their jobs and they do it wright and on time. Keep up god work guys.i hope that another people see it the. way I do. More

by Ibrahim48059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Tucson responded

Thank you for taking the time to write a review! We're glad to hear you had a positive experience. It is always our mission to provide the best possible service to all of our customers and to meet all of their vehicle requirements. - Your Friends at Mercedes-Benz of Tucson

June 04, 2021

Brandon Villalta did a great job helping me with my trade-in and purchase of a new-to-me vehicle! He was very friendly, personable and professional. Would definitely do business with him again! More

by Kirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Villalta
Jun 07, 2021 -

Mercedes-Benz of Tucson responded

We'd like to thank you for sharing your thoughts on your experience. We take pride in providing excellent service to our customers and look forward to seeing you again soon! - Your Friends at Mercedes-Benz of Tucson

June 01, 2021

Jaime Ohlmaier is truly an amazing salesperson & asset to MB of Tucson! He was very patient , professional & went the extra mile to make my car buying experience the best ever & got it done well past normal More

by lrompel0408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ohlmaier, Greg Ash , Brandon Gates
Jun 02, 2021 -

Mercedes-Benz of Tucson responded

Thanks for leaving a review, and mentioning Jamie. You're right, Jamie is phenomenal! We are happy to have him on our team! - Your Friends at Mercedes-Benz of Tucson

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