Mercedes-Benz of Union

Many Sell Mercedes--Ray Catena Union Sells Service The Mercedes brand speaks for itself. What distinguishes Ray Catena Union from the others is service. My search for a Mercedes product started in Mo The Mercedes brand speaks for itself. What distinguishes Ray Catena Union from the others is service. My search for a Mercedes product started in Morristown, about a mile from my office. After being confused and stymied by the experience of cars on the dealer's website that either "didn't exist" or "became unavailable," I went to Ray Catena Union. I started on the phone with an e-specialist, Arealle Rouach, who helped me quickly focus my search. I was then handed to Lenny Inserra, and things progressed nicely and quickly. Lenny is a "yes" guy who wants the customer to be comfortable, happy and satisfied. He achieves all three objectives (or did with me, at least). He is an excellent representative of the Mercedes brand and especially of the Catena family of dealerships (and even more particularly the Union dealership). Lenny is friendly and approachable and doesn't waste the customer's time or his. We were able to do the majority of the "deal" in a few phone calls and a couple of emails. The potential complications/challenges were a corporate lease, an ABA discount and a trade-in of an older non-MB automobile. With each challenge, Lenny made it seem like I was doing him a favor when he was helping me. Lenny worked around my schedule for the signing party and the delivery of the car, which went seamlessly (even with all of the potential challenges). The entire experience was very low impact on me and was actually very, very pleasant. It is impossible to compare the two MB experiences (the failed one in Morristown and the absolutely excellent one in Union). I will shortly be looking to get us out of a BMW (another car in the household) and into something else. After my experience with Lenny Inserra and Ray Catena of Union, I strongly suspect it will be a Mercedes Benz from Ray Catena Mercedes Benz of Union working through Lenny. I will recommend Ray Catena Mercedes Benz of Union and Lenny Inserra to any and all who will listen to me.. He is a professional that I look forward to working with again in the future. More

Excellent sales service A sales executive , Nicholas Bradfield , gave me a tour of the cars , explained the options clearly and lucidly , and guided me through the leasing pr A sales executive , Nicholas Bradfield , gave me a tour of the cars , explained the options clearly and lucidly , and guided me through the leasing process flawlessly . I strongly recommend Ray Catena' s team to help you find the car of your dreams with minimal hassle . Ian James More

Wonderful Easy Experience Lenny was very helpful during the purchase. Based on his level of professionalism and positive demeanor, the process was easy and pleasant. He worke Lenny was very helpful during the purchase. Based on his level of professionalism and positive demeanor, the process was easy and pleasant. He worked with me to ensure that I got what I wanted while remaining within my price range. He was knowledgeable about the car and responded to all questions in a helpful and informative manner. I purchased my previous Mercedes from a dealership that was closer to my house and after shopping at Mercedes dealerships throughout the state, I selected the Union location based on my experience with Lenny. Overall, I was extremely satisfied with the experience and will only purchase cars from this dealership with Lenny. More

Excellent Customer Service We had an excellent experience at Ray Catena. Stan Baum was very helpful and guided us through the process of leasing a new Mercedes. We visited other We had an excellent experience at Ray Catena. Stan Baum was very helpful and guided us through the process of leasing a new Mercedes. We visited other dealerships prior to coming to Ray Catena, and their establishment, service and quality of experience was unmatched in comparison to Ray Catena. We loved working with Stan and his team and would highly recommend this dealership. Thank you! More

Top Mercedes dealer in NJ, with the best inventory My wife and I had been searching for the right CPO GLS450 and had looked all over New Jersey. We had also met many different people in sales, and most My wife and I had been searching for the right CPO GLS450 and had looked all over New Jersey. We had also met many different people in sales, and most of them were your typical "pushy" representatives. We were also unimpressed by all of the inventory we had seen at other Mercedes dealers. However, once we got to Ray Catena, the experience was completely different. All of the Ray Catena team are friendly, personable, and most importantly, they are honest and just want you to be happy with your car. We we're very lucky to first meet Chris Bradfield, who we immediately knew wanted to go above and beyond (even after hours) to take care of us. Ultimately, he helped us find our dream 2017 GLS450, perfect condition CPO, and even when above and beyond to make sure we had what we needed weeks after we drove it off the lot. We would highly recommend Ray Catena Union Mercedes to anyone. Chris Bradfield was truly excellent, and we could also see that the rest of his team is of the same caliber. You won't be disappointed!! More

Stan the Man stopped in to purchase used Ml350. Stan directed me a beautiful 2014. Went for a test drive with Stan and my wife.Loved the vehicle. Stan and I went stopped in to purchase used Ml350. Stan directed me a beautiful 2014. Went for a test drive with Stan and my wife.Loved the vehicle. Stan and I went over the numbers and Within 24 hours we had our vehicle..Very smooth transaction. Will definitely go see Stan on our next purchase.. when picking up vehicle Jordy went over all the bells and whistles..Great Job. More

Great Service and Very Perfessional Lenny helped my wife and me lease a 2017 e300. From the very beginning of the process, he was very professional, courteous and energetic. His strong s Lenny helped my wife and me lease a 2017 e300. From the very beginning of the process, he was very professional, courteous and energetic. His strong suit was his responsiveness and availability. He always returned calls quickly and also went the extra mile to ensure all of our questions were answered. I'd recommend Lenny to anyone looking for a Mercedes-Benz. More

Made it happen, with professionalism Lenny gave excellent assistance during the buying process. Very courteous, knowledgeable and hard working. Unlike a competing dealer, Lenny made it po Lenny gave excellent assistance during the buying process. Very courteous, knowledgeable and hard working. Unlike a competing dealer, Lenny made it possible for me to lease the exact car I was looking for; the amazing AMG C43. He went out of his way to accommodate my schedule and explain every detail, to my complete satisfaction. This was my first experience with Ray Catena of Union, and so far, it's been great. More

Victor #1 honest salesman (Outstanding). Victor is not just a local salesman he's one of a kind, he went above and beyond on getting me the car that I wanted and with no pressure. I highly re Victor is not just a local salesman he's one of a kind, he went above and beyond on getting me the car that I wanted and with no pressure. I highly recommend everyone to see Victor before dealing with any other salesman, you won't regret it. I dealt with other salesman at the Mercedes dealership in Edison and sorry to say, didn't reach Victors ankles. Victor is very knowledgeable and a very professional guy Especially when working with people, just tell him what you want and you'll be surprise on what he can offer, also he's a very honest guy which you hardly find when buying a vehicle. One great thing about Victor was that he never pressured me on buying a vehicle, he worked with me and waited until I was ready. Not only he treated me and my wife with respect as customers, but made us feel like home. I know that Ray Catena appreciates Victor for his hard work and dedication, but you need more salesman like Victor which is very hard to find. Victor is a shooting star and I see great things coming his way. I rated Victor as a five star because he deserved every bit of it (BRAVO). Thank you again Victor on my new 2018 Mercedes Benz, More

New Car Came in to renew my lease and just like two years ago, my sales agent Stan Baum made it a quick, easy and painless experience. Thanks to Stan, I now Came in to renew my lease and just like two years ago, my sales agent Stan Baum made it a quick, easy and painless experience. Thanks to Stan, I now drive an E 300 Luxury Model. More