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Mercedes-Benz of Union
Union, NJ
780 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 780 reviews
January 24, 2014
Working with Tim has restored my confidence in car dealerships & salesmen. He was extremely knowledgeable and had every question & concern answered. Will not hesitate to use Ray Catena again.... dealerships & salesmen. He was extremely knowledgeable and had every question & concern answered. Will not hesitate to use Ray Catena again.... More
by jeffcarnivale
Helpful January 17, 2014
James Kang did everything in his power to make us feel comfortable with our first purchase of a luxury car. I would definitely recommend him to anyone looking by a Benz in the NJ NY area. Very friendly an comfortable with our first purchase of a luxury car. I would definitely recommend him to anyone looking by a Benz in the NJ NY area. Very friendly and knowledgeable. More
by fel_dixon
Employees Worked With
James Kang
January 15, 2014
Best Sales and Service Department! I bought my first Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers in my household with different makes and models of cars and as their leases expired I would not deal with any other dealerships. Joe Ripolino and Tom Zecca have worked out deals and made it affordable for everyone in my household to drive a mercedes. The Service throughout the years as always been professional and courteous. Thanks again to the staff at Ray Catena of Union for making leasing a car great experience! Sincerely, Allen Summit, NJ More
by Allenlarezza
Employees Worked With
Tom Zecca
January 15, 2014
Best Sales and Service Department! I bought my first Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers in my household with different makes and models of cars and as their leases expired I would not deal with any other dealerships. Joe Ripolino and Tom Zecca have worked out deals and made it affordable for everyone in my household to drive a mercedes. The Service throughout the years as always been professional and courteous. Thanks again to the staff at Ray Catena of Union for making leasing a car great experience! Sincerely, Allen Summit, NJ More
by Allenlarezza
Employees Worked With
Tom Zecca
January 05, 2014
This is my second MB from Ray Catena. I returned back because of the great service I have had in the past 3 years. Everyone is great: service, greeters, and the most trusted salesman Tom Zecca. The place because of the great service I have had in the past 3 years. Everyone is great: service, greeters, and the most trusted salesman Tom Zecca. The place is very comfortable, clean, and offers plenty of space. More
by bella1limone
Employees Worked With
Tom Zecca
December 21, 2013
I came from Long Island to pick up my vehicle as they were willing to work with me to gain my business. I found Ray Catena of Union extremely Friendly, courteous, professional and very to deal with. were willing to work with me to gain my business. I found Ray Catena of Union extremely Friendly, courteous, professional and very to deal with. More
by ppergament
Employees Worked With
Rich Kazdan
December 17, 2013
Between my husband and I we've leased 6 cars from Tommy. He's the best sales partner we've ever had. Smart, friendly, and always goes the extra mile to make sure we leave happy customers. We highly Tommy. He's the best sales partner we've ever had. Smart, friendly, and always goes the extra mile to make sure we leave happy customers. We highly recommend Tom Zecca! More
by Amevered
Employees Worked With
Tom Zecca
December 15, 2013
Both Ion and Joe were great!! They were extremely friendly, patient and understanding. I definitely recommend this dealer to anyone looking into getting a new car! Thanks guys, you were great! friendly, patient and understanding. I definitely recommend this dealer to anyone looking into getting a new car! Thanks guys, you were great! More
by jsoares24
December 04, 2013
Sal was extremely friendly and took his time to explain all of my options. i was so impressed with him that i knew i didnt want to go anywhere else to purchase my car. The car and color i was looking for w all of my options. i was so impressed with him that i knew i didnt want to go anywhere else to purchase my car. The car and color i was looking for was not in stock so Sal suggested that i order excately what i wanted and at that time he had all my trust, so i ordered the car and he told me it would be about three months and was correct. I'm so happy with the way the car came out. I was working with a certain budget and Sal was able to provide me with a new car that met not only my auto needs but met my budget as well. Sal provided the best customer service and i would strongly recommend Sal and Ray Catena of Union, NJ. Thank you Sal, Sharon Flowers More
by flowersh
Employees Worked With
Salvatore LaBarbera
December 04, 2013
This was my first time in a Mercedes dealer and I didn't know what to expect. We walked into the used car section and these cars looked brand new. After sitting in a few, I decided to buy used rath didn't know what to expect. We walked into the used car section and these cars looked brand new. After sitting in a few, I decided to buy used rather than lease a new car. Tom approached us in a casual and helpful way, asking good questions. He explained the car thoroughly and explained the attractive financing that was available. He was personal and business-like. When I came back on Monday to purchase, the conversation was very professional. He checked out various financing options to find the best. There was never the pressurized hard sell. We came to a good deal and I was very satisfied. He ordered a part for the car that was covered by warranty and explained about using the service department and the free car washing service. When the purchase was finished, he had a technician go over the car with me to explain anything I would need to know for the drive home. Ray Catina's dealer experience is far more like a Four Seasons Hotel than a car dealership. More
by csanewjersey
Employees Worked With
Tom Zecca
