Mercedes-Benz of Union

The service we received was top notch. Having purchased several cars at differant dealerships across the state of New Jersey, this was by far the most pleasurable experience. Steve knew the car inside and several cars at differant dealerships across the state of New Jersey, this was by far the most pleasurable experience. Steve knew the car inside and out, took the time to explain the car, gave a genuine interest in what we were looking for. He worked with us on the numbers so that we were comfortable with the payment. We have remarked to our friends how easy it was to deal with a Ray Catena deaelership. When we are ready to purchase a car again our first and only stop will be to Ray Catena Mercedes Benz in Union. Thanks. More

From the minute you walk in the door to the showroom, you're treated like royalty. The reception desk immediately offers assistance (and coffee) and calls a saleman for you. John Weber was courteous an you're treated like royalty. The reception desk immediately offers assistance (and coffee) and calls a saleman for you. John Weber was courteous and knowledgeable but not pushy. He answered all questions and concerns easily. He was a joy to deal with and I'm driving a new MB! More

Chris Popin got me into the Mercedes Benz I was looking for, and gave me a very favorable and reasonble lease contract that was within my price line. He was very thoughtful and courtesy, patient and under for, and gave me a very favorable and reasonble lease contract that was within my price line. He was very thoughtful and courtesy, patient and understanding to my requirements and needs. I would highly recommend him. I have leased 4 Mercedes Benz autos from Ray Catena, and I never had a problem nor was I disappointed with the service or the quality of the work. I have recommended Ray Catena to many of my colleagues. More

Chris is a great guy. Provides a friendly atmosphere with no hustle whatsoever. Goes out of his way to get you the car you want. Takes you through the sales process and makes you feel very comfortable throug no hustle whatsoever. Goes out of his way to get you the car you want. Takes you through the sales process and makes you feel very comfortable throughout the whole process. He is a very pleasant person with good human relations. More

This is our second car purchase from Ray Catena Mercedes Benz of Union. We had a great experience both times and continue to experience excellent customer service with them. Top notch. Benz of Union. We had a great experience both times and continue to experience excellent customer service with them. Top notch. More

Pure Pleasure to deal with , from beginning to end . Gm George was also pleasure to deal with always polite and professional. Great experience will continue to make purchases in future at this dealership George was also pleasure to deal with always polite and professional. Great experience will continue to make purchases in future at this dealership More

This dealership sets the benchmark for customer service. Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anyt Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anytime I want. Anytime. For FREE! I found out later that they won Mercedes Benz's highest honor Best of the Best 3 years in a row, and JD Powers Best Service Department Award. I will NEVER go anywhere else! How could I??? More

A friendly, welcoming facility, that was immaculate, very responsive, most helpful and informative. Salesperson followed up all details, was ready for us in every way and never gave us the feeling that he wa responsive, most helpful and informative. Salesperson followed up all details, was ready for us in every way and never gave us the feeling that he was rushed or uninformed. He took the time to make sure we were comfortable and knowledgeable about the car we chose.And he also made sure we were comfortable in the showroom and toured us through the facility. (Which is above and beyond!)I would definitely recommend Ray Catena of Union and especially Salesperson, Richard Davila.Both received our highest recommendation for courtesy and customer support. More

I felt the service was perfect. The staff was able to answer all questions with out hesitation. Very friendly and eager to help. Kathee was also there to help, and both her and John seemed to be ready answer all questions with out hesitation. Very friendly and eager to help. Kathee was also there to help, and both her and John seemed to be ready and waiting for us after we decided to purchase the mercedes. More

I got the dealership on line inquiery and in 2 days I was in a Certified Benz. Fast and curtious dervice with 100% overview of the car I was buying. No pressure, just a great experience. in a Certified Benz. Fast and curtious dervice with 100% overview of the car I was buying. No pressure, just a great experience. More