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Mercedes-Benz of Union

Union, NJ

4.6
835 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 835 reviews

November 06, 2023

Thank you for the great experience. Communication and sevice were great, which also included a uber pick. The vehicle was cleaned and polished. I was impressed. Highly recommended! More

by Graceful008grace
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

I was looking for a car and checked a few dealerships and Lenny Inserra from Ray Catena Mercedes-Benz made it the best experience. We built the car we liked and I was so happy with my purchase. From now on, More

by Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Searching for a convertible for a few months since the wife wanted white with red interior convertible. So, I wanted to take a moment to share my recent experience at Ray Catena, and specifically, my inte More

by E53 Sedan Man
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Anthony Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Lenny is a very nice salesman. I would say he is the best salesman. He took care of everything I asked. More

by Salahuddin1337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

If you’re looking for a Mercedes Benz I recommend Ray catena Mercedes in union New Jersey. And look for the salesman Lenny . I picked him by reading the reviews of previous customers. Thanks Lenny! More

by Bicolman56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

I’ve been to many dealerships in the past months looking to buy a car and RC Mercedes in Union has by far been the best experience. From the moment I walked in the door I never felt Jessica was pushy or try More

by Elisecolumbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Lenny and the team at the dealership made the entire process effortless. They were upfront about everything and gave us a good price. The Union location for Ray Catena ( Mercedes Benz of Union) had the More

by stevenm1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Castello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

stevenm1230 responded

Great Service!!

August 08, 2023

Their goal is to not have anything covered under the warranty. He tried to convince me a car that's 3 years old with 1 previous owner that leased it used an off market tire sensor🤦🏽‍♀️ so apparently More

by nikiea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Victor Kaczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Lenny and sales team are very cooperative. It was very easy dealing with them. Lenny has help us a lot for wired money, finance, maintenance deal, AMEX discount. He was providing us the regula More

by dewangmdesai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Kaczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Inserra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot the name who gave us a demo
July 26, 2023

I’ve been a customer of Ray Catena for 40 years. I feel they are the best for customer service and for auto service. Would definitely recommend them More

by Mrtvn2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Manay
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