Back

Mercedes-Benz of West Chester

West Chester, PA

4.5
1,835 Reviews
Contact Dealership

1260 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,835 reviews

December 02, 2021

Great to do business With. Very good service. Very professional, the wait was less than I thought. More

by galewash11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 02, 2021 -

Mercedes-Benz of West Chester responded

Thank you for visiting us here at Mercedes-Benz of West Chester! We appreciate your business and hope to see you again in the future!

December 02, 2021

Great customer service and Rijon Simon took his time and explained the benefit and accommodated all our needs More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon, Stephen Bjorklund
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your excellent feedback, Richard! We appreciate your support and look forward to seeing you again next time here at Mercedes-Benz of West Chester!

December 02, 2021

Our sales person Jenn helped us through the entire buying experience and delivery was first class. More

by RCF46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Thanks for the wonderful feedback! We're so glad Jenn had the opportunity to assist you with your purchase and we hope to see you again next time here at Mercedes-Benz of West Chester!

December 02, 2021

West Chester Mercedese Benz provides friendly and professional service, their employees are polite and and easy to deal with. My salesman Rijon Simon went above and beyond to provide a great experie More

by B.RITCHIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon, Miguel Flores, Stephen Bjorklund
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Congratulations on your new GLE! We're so glad to hear that Rijon & the team provided such wonderful service throughout the purchasing process and we hope you'll be visiting us again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you! - Mercedes-Benz of West Chester

Dec 04, 2021 -

B.RITCHIE responded

Thank you, Happy Holidays!

December 02, 2021

Service was prompt and in time. Could schedule in time. Paul Graziano was courteous and professional. More

by AKMRASHID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 03, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting Mercedes-Benz of West Chester with your service needs! We hope to see you again next time!

November 30, 2021

Great to do business with mercedes benz dealership.. professional & smooth transaction… in and out .. people there very nice and courteous..I can’t go without mercedes benz… great car .. More

by JEANJOEY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christo, Miguel Flores, Greg Roth, Lynne Knox, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad the Mercedes-Benz of West Chester team did their best to provide you with an excellent experience! Thank you for rating us five stars!

November 30, 2021

The sales representative is very helpful and very easy to work with and very patient. More

by CHENYALIN.PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon, Stephen Bjorklund
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad to hear it! Thank you for leaving us your fantastic five-star review! We hope you come back to visit Mercedes-Benz of West Chester!

November 30, 2021

Friendly sales consultant, clean display area, convenient location. The negotiations process is not too complicated, but the negative room is small due to chips shortage More

by W F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon Simon
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

We're glad the Mercedes-Benz of West Chester team gave you such excellent care during your purchase! Thank you for coming to see us!

November 30, 2021

Great service. Everyone is so nice. Always good to be around good people and good service More

by LINCOLN.SMITH25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for these wonderful comments about our team! We're honored to have you as a Mercedes-Benz of West Chester customer and look forward to your next visit with us!

November 30, 2021

We bought a car and found out it was missing a chip. Because of car shortage, Mercedes opted to sell cars and install chips later when released by the manufacturer. I informed our sales rep that I neede More

by SNASHED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hill 5/5, Stephen Bjorklund
Dec 01, 2021 -

Mercedes-Benz of West Chester responded

Thank you for sharing this experience! We're so glad Richard was able to provide an efficient solution and we'll be sure to let him know how much you appreciate his help. Thanks for being a Mercedes-Benz of West Chester customer. We hope we can be of service to you again in the future!

...
13
...