All Salespeople
Sales Department
Mercedes-Benz of West Chester
West Chester, PA
1,833 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Top Reviewed Employees
Latest Reviews
December 23, 2020
Bruce Gilbert was excellent. Very respectful, responded
back in a timely manner, honest, informative and kind. He had the car delivered to me so I didn’t have to travel a far distance. Great experience o
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by JMBOSLICE
Verified Customer
Employees Worked With
Bruce Gilbert, Marissa Watson, Stephen Bjorklund
December 23, 2020
Speedy service. Big waiting area so you can social
distance. Felt comfortable given COVID-19 pandemic waiting for my vehicle. Got updates throughout the wait
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by CAMILLODORAZIO
Verified Customer
Employees Worked With
Paul Graziano
December 23, 2020
Bought cart in fort washington two years ago. Needed
inspection and oil change. They were booked so they suggested west chester. I'm glad they did because your staff was awesome. They were upfront with
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by MPALANDRO
Verified Customer
Employees Worked With
Service department
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Rental Car Service Onsite
- Pet Friendly
- Free WiFi
- Vending Machines
- Television