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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,832 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,832 reviews

April 10, 2026

Jorge Colinkuri, is very straightforward, professional, and approachable. Dropping off my car was quick and easy. The other service employees are respectful and offers any kind of help readily. More

by ANNELLIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Colinkuri
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the great review and for trusting us with your Mercedes-Benz GLE 350. We’re glad the drop-off was quick and that our team made the process easy with professional, approachable service. We look forward to assisting you again.

April 10, 2026

Car was repaired in a timely manner and George also shared me video of car repair. More

by PAPAKAT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your five-star review. We’re glad your smart ForTwo was repaired promptly and that the video update kept you informed. We look forward to assisting you again.

April 10, 2026

Always an easy process having my car serviced at MB West Covina. Polite staff and comfortable location. Roy made sure everything was taken care of and the job was completed faster than expected. Thank yo More

by toni.burns.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience servicing your Mercedes-Benz GLB 250. We’re happy to hear the process was smooth and our team provided attentive support in a comfortable setting while completing your service ahead of schedule. We look forward to assisting you again.

April 10, 2026

I had a great advisor, John Chow. I liked the video communication about the car check up. I also liked the way how the advisor was handling the payment and got the car ready. It wa More

by DCHU2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear that our video updates and efficient payment process made your Mercedes-Benz E-Class service so smooth. Thank you for trusting our team, and we look forward to assisting you again.

April 10, 2026

We have been customers with West Covina since 1997. The service has always been excellent, the staff has been always very professional and courteous. More

by rafrica_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who helped us is not on the list.
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

We appreciate your loyalty since 1997. It’s wonderful to know our team’s professionalism and courtesy have made servicing your Mercedes-Benz EQB 300 a consistently excellent experience.

April 09, 2026

What a great experience Love this dealership I have bought 3 cars so far and love the place More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to learn you’ve had such positive experiences. Thank you for choosing us for three Mercedes-Benz vehicles and sharing your feedback. We look forward to serving you again.

April 09, 2026

This vehicle has a lot of factory issues since I bought. George always provides good service . Thanks More

by V8CABINETSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Apr 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Covina.

April 08, 2026

Vehicle has been in for multiple issues. All that’s been done is the code gets deleted and since it doesn’t pop up right away supposedly the car doesn’t have an issue anymore. You would thin More

by ceeron317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gorge kakish
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Apr 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 08, 2026

The service department, especially the service delivered by my advisor George Kakish, is always the best. More

by RUSTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Apr 08, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear our service department continually provides outstanding support. Thank you for trusting us with your Mercedes-Benz C-Class maintenance. We look forward to assisting you with your vehicle again.

April 07, 2026

The service was very good. Peter was very kind and polite. Rental car service was very quick and efficient. More

by DLENTINED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

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