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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,831 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,831 reviews

March 25, 2026

Brought car in for big service performed as expected only one blip... I had to bring it back because of a fluid leak but it was corrected while I waited More

by BCLLML2
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
Mar 26, 2026 -

Mercedes-Benz of West Covina responded

We’re glad the major service on your Mercedes-Benz E-Class met your expectations and that we could fix the fluid leak promptly while you waited. It’s rewarding to know everything was sorted out to your satisfaction. We look forward to helping you again with any future service needs.

March 24, 2026

Great experience & great customer service Everone is very friendly. They have cookies & coffee. Ladies are great More

by BJS909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
Mar 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience with the Mercedes-Benz EQE 350 service. We’re delighted our team made you feel welcome and that you enjoyed the cookies and coffee. We look forward to helping you again.

March 24, 2026

Demitra consistently arrives on time for my appointments and always addresses my concerns with care. More

by A_BOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
Mar 24, 2026 -

Mercedes-Benz of West Covina responded

We’re glad to hear our team kept your appointments punctual and addressed your concerns with care during service on your Mercedes-Benz GLS 580. Thank you for the five-star rating, and we look forward to assisting you again soon.

March 24, 2026

I recently had the service be completed at Mercedes in West Covina. RIAD S. Assisted from start to finish and was professional and efficient. More

by francinesoto3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Road S
Mar 24, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear the service on your Mercedes-Benz GLE 350 went smoothly with professional and efficient support throughout. Thank you for the five-star rating and for trusting us with your vehicle.

March 24, 2026

I have been in several dealers along my life, but none like west covina mercedes benz. More

by LIMPIAS JORGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Lao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Pavón 6 STARS
Mar 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for trusting us with your new Mercedes-Benz GLB 250. We’re delighted our team delivered an experience that stands apart from your past visits. Let us know how we can assist you moving forward.

March 23, 2026

Good service with professional service advisor, Raid is the best advisor I ever met. Always provide us the best service. More

by ERICLIU562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
Mar 24, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear our team provided professional service for your Mercedes-Benz. Thank you for highlighting our service advisor’s expertise and trusting us with your vehicle. We look forward to assisting you again.

March 22, 2026

Very professional and quick service. Explained the details well and gave me updates for my service. More

by woshimcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 22, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your experience. We’re pleased our team provided prompt, professional service with clear explanations and timely updates. We appreciate you trusting your Mercedes-Benz GLE 450 Plug-In Hybrid to our service department and look forward to helping you again.

March 22, 2026

One of the best experiences with West Covina dealership. Love Abraham kolandjian. He is very friendly and super helpful on helping me picking out a car. Can’t wait for more Mercedes in the future More

by holly31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star rating. Abraham is thrilled that his friendly guidance helped you choose your new Mercedes-Benz. We look forward to helping you find more Mercedes-Benz vehicles in the future.

March 21, 2026

Good overall experience Peter did an excellent job, described everything that needed and why it was needed. More

by navseven
Recommend Dealer
Yes
Employees Worked With
Peter Yee
Mar 21, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the five-star review. We’re glad our service team clarified each necessary step and its purpose. Enjoy your Mercedes-Benz S-Class.

March 20, 2026

I have bought cars from this dealership for years and always have service done on the cars due to Peter Yee, the service advisor who always proves to be thorough, reliable, and helpful. More

by WAYNEJOSEPH465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
Mar 20, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your continued loyalty and for trusting us with service on your Mercedes-Benz. It’s rewarding to know our service advisor has been thorough, reliable, and helpful over the years. We look forward to caring for your vehicle on your next visit.

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