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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,817 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,817 reviews

January 10, 2026

It’s a neat and clean place. Nice facility and professional consultant. Thanks and appreciate it. More

by JAMESTZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Jan 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2026

Staff is friendly, courteous, and very helpful. The service is fast, thorough, and very satisfactory. More

by PCSOBERANO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad Sarieddine
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Jan 10, 2026 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

January 09, 2026

Thai time around things went a lot more smooth. Chad took care of me last minute and even had a loaner. Would help to have more Mercedes loaners More

by mario208853
Recommend Dealer
Yes
Employees Worked With
Chad
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Jan 09, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 09, 2026

The appointment was easy to book. Thank you Demitrea for taking care of me! It was nice meeting you. More

by Lolafemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitrea
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that Demitrea had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2026

Customer service rep is so professional, friendly and efficient. Keep tracking and update when ready for pick up. More

by Julie wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roi
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Jan 09, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2026

Great dealer, with my appointment it went smoothly. Having a rental was amazing. Will definitely be going back. More

by PIPESNOOPXDOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jan 08, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 07, 2026

Excellent Service. Peter Yee in very good control of all service needs. He and his staff kept me informed well More

by GIMARTINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jan 08, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

January 07, 2026

The dealership is spotless, the customer service is outstanding, and the atmosphere is friendly and inviting. More

by A_BOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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Jan 07, 2026 -

Mercedes-Benz of West Covina responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Covina.

January 06, 2026

This was the most disappointing experience I’ve had at Mercedes. The rental/loaner car options were not Mercedes vehicles as promised, and despite having an appointment, I waited over three hours at this More

by KLARISSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loaner vehicle department
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Jan 10, 2026 -

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 05, 2026

Great service! and great customer care and got it done in the time I needed it. More

by INFO@MIKHAILDESIGNS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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