Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,587 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,587 reviews
Verified Customer
January 29, 2026
Miguel was very helpful and listened carefully to my requirements. Everyone I dealt with was extremely gracious. It was an excellent experience and I love my new car. requirements. Everyone I dealt with was extremely gracious. It was an excellent experience and I love my new car. More
by jstevenson4557
Employees Worked With
Miguel
January 28, 2026
Roberto was beyond helpful. Overall good customer service. I had some issues with the first car I bought brought it back and the helped me to get into something that worked. Overall good customer service. I had some issues with the first car I bought brought it back and the helped me to get into something that worked. More
by nalisin
January 27, 2026
Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. Sales Manager is mean. No showing car details and no helping with anything. More
by RUYIWU1998
January 27, 2026
Thank you M-B of West Covina, we had the pleasure of working with Zaryab. He was amazing, he was determined to help us and made it happen! The whole team was a joy to work with, we are beyond grateful a working with Zaryab. He was amazing, he was determined to help us and made it happen! The whole team was a joy to work with, we are beyond grateful and in love with our new car. More
by jocelynnvsqz
Employees Worked With
Zaryab
January 27, 2026
The best customer service Everything so easy and transparent 100% recomended Abraham the best. Super fast all the process. transparent 100% recomended Abraham the best. Super fast all the process. More
by fer_kalet
Employees Worked With
January 26, 2026
Mr Ruan Liu was very professional professional and was able to fix something within 5 minutes. I texted me when my car is available for pick up. It took only half day to fix the problem . able to fix something within 5 minutes. I texted me when my car is available for pick up. It took only half day to fix the problem . More
by priscabld2659
Employees Worked With
Rian liu
