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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,587 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,587 reviews

January 26, 2026

We drove from Beverly Hills Mercedes because they don't provide the service West Covina offers. Our service representative, Dimitra, did an excellent job of going over all the options open to us and then f More

by ecleveland3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra
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Jan 26, 2026 -

Mercedes-Benz of West Covina responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 26, 2026

Everyone I encountered at the dealership was wonderful, I really appreciated the service and feeling like they cared about me not just another number. More

by ok1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Kolandjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALSO Jason and Diana
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Jan 26, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

January 25, 2026

Very cheap loaner options. Was offered economy class vehicles. Also the wait to pick up vehicle is slow. More

by howardlee07
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jan 29, 2026 -

Mercedes-Benz of West Covina responded

Howard, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 25, 2026

Roberto was fantastic in assisting us and getting us a great deal on 2 cars. Highly recommend! More

by settle.sarah
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

January 25, 2026

Excellent job by Vahe. Very professional and friendly service Vahe understood my concern and explained to me in detail what services would be done. More

by georgek2003
Recommend Dealer
Yes
Employees Worked With
Vahe Yamchadzhyan
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Jan 26, 2026 -

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

January 24, 2026

Excellent service. Very competitive, great selection No gimmicks at closing. Very professional. Would definitely refer. More

by jconrad829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for choosing Mercedes-Benz of West Covina. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2026

Excellent and friendly service advisor very knowledgeable. Very helpful. Will come back again and again. More

by HENRYMIAO777
Recommend Dealer
Yes
Employees Worked With
James Hou
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Jan 24, 2026 -

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2026

Great experience, good deal, rabbie was great to deal with, I’d recommend the dealership to friends and family More

by LARRYCHIP84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabee Hattar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Mercedes-Benz of West Covina responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of West Covina!

January 24, 2026

Peter was awesome to deal with. I have used other service advisors there but, Peter by far is the best More

by ERNESTGONZALES63
Recommend Dealer
Yes
Employees Worked With
Peter Yee
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Jan 24, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

January 24, 2026

Peter at the West Covina Mercedes Benz helped us with a manufacturer recall and answered any questions we had. It was a very pleasant experience and I appreciate the speed and efficiency of their workflow. More

by LUCITSALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Jan 24, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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