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Mercedes-Benz of West Covina
West Covina, CA
1,746 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,747 reviews
November 23, 2023
Great service. Kept me updated on status of car so I could plan around when I would need to pick it up and let me know exactly what they were doing. Kept me updated on status of car so I could plan around when I would need to pick it up and let me know exactly what they were doing. More
by ALEXANDERGRODAN
Verified CustomerEmployees Worked With
Richard Airada
November 23, 2023
Was very pleased with Dan Ranciglio's service. He paid attention to my concerns, and for what I was there for. He kept me informed throughout the entire process and was very upfront about what ad He paid attention to my concerns, and for what I was there for. He kept me informed throughout the entire process and was very upfront about what additional service was needed for my Mercedes. Very professional and courteous! Appreciate him for this! Great associate to have on board at your service department! 👍🏽 More
by CHANO DIAZ
Employees Worked With
N/a
November 23, 2023
Extremely professional, transparent, and quick service department. They kept me informed the entire time and rectified my issues promptly. department. They kept me informed the entire time and rectified my issues promptly. More
by VAHEH.KAZARIANE
Employees Worked With
Other Employees :
Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, William Khzam, Marc Jimenez, Arsen Gevorgyan
November 23, 2023
George Kasich always takes great care of us. We are always happy by the way we’re treated We are always happy by the way we’re treated More
by Lohrcheryl
Employees Worked With
Other Employees :
Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, William Khzam, Marc Jimenez, Eric Yang, Arsen Gevorgyan
November 22, 2023
I have found the Covina Mercedes Service Center excellent. George Kakish is amazing. George is a true professional, caring and thoughtful. All the staff are knowledgeable and friendly. excellent. George Kakish is amazing. George is a true professional, caring and thoughtful. All the staff are knowledgeable and friendly. More
by DAWNREHFELD
Employees Worked With
George Kakish
