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Mercedes-Benz of West Covina
West Covina, CA
1,831 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 18, 2023
Amazing service!
Everything was smooth. From beginning go finish communication and keeping me informed about my vehicle was great.
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by AANNA0452
Verified Customer
Verified Customer
Employees Worked With
Imad Khoury, Matt Wang
September 18, 2023
Great service as always!
The service writer and technician was very knowledgeable and made the process of my car repairs and request completed in a decent time!
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by RTJASARENO
Verified Customer
Verified Customer
Employees Worked With
Jason Robinson
September 18, 2023
I specifically asked the rep to make sure to have the car
washed. It did not get washed. In addition, he did not let me know in advance until I paid and found out the car is not washed. Also, the light for T
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by GRACIE_LEUNG
Verified Customer
Verified Customer
Dealership Inventory (738 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Rental Car Service Onsite
- Television
