
Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mercedes @Woodland exceptional services, Mark kept me informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. More
The employees in the Service Department were exceptionally helpful and friendly. They answered my questions and were polite and courteous. exceptionally helpful and friendly. They answered my questions and were polite and courteous. More
Terrific dealership! Customer satisfaction is clearly a key focus area, before and after a sale. The showroom floor is very immaculate, and the sales staff is informati Customer satisfaction is clearly a key focus area, before and after a sale. The showroom floor is very immaculate, and the sales staff is informative but not pushy. The service department is an exemplary example worthy of emulation by other dealerships. I am always pleasantly greeted by staff members who are eager to assist me. My Sprinter service manager, Juan, is top-notch! He is very personable, knowledgeable, and punctual. He always takes the time to explain every aspect of the services needed and frequently shows me convenient features in my Sprinter I didn't even know about. The customer waiting area is awesome - clean, comfortable furniture, and fresh complimentary snacks and beverages. More
Customer service is outstanding. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. More
Solved a intermittent A/C problem. Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred & your persistent mechanics. I HIGHLY recommend Mercedes of the Woodlands! More
MB of Woodlands is 1st class from the time you arrive to leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! More
Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. Friendly and professional. I will return for future service. Waited for car and done when expected. More
In addition to the A3 scheduled maintenance I had my GLC detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it of detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it off and worked it into the schedule. He will have it delivered when it is diagnosed and fixed. Thanks for the flexibility! More