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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,184 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,184 reviews

August 10, 2022

Always enjoy my service experience. Mike is the best service manager. He is a real asset. More

by 2221briley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 09, 2022

Mercedes @Woodland exceptional services, Mark kept me informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. More

by operla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 07, 2022

The employees in the Service Department were exceptionally helpful and friendly. They answered my questions and were polite and courteous. More

by sidesjac2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Richard and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 07, 2022

Terrific dealership! Customer satisfaction is clearly a key focus area, before and after a sale. The showroom floor is very immaculate, and the sales staff is informati More

by poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Here at Mercedes-Benz of the Woodlands, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your service experience, and it was a pleasure having you at the dealership. We appreciate your review! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 06, 2022

Customer service is outstanding. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Ray
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Mel, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Gaston and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 06, 2022

Solved a intermittent A/C problem. Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred,Gallucci
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Tim, Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Fred and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 05, 2022

MB of Woodlands is 1st class from the time you arrive to leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! More

by sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Sidney, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. More

by jmorris5369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

Friendly employees, fast checking in, fast service, comfortable waiting area, fast checking out and very reasonable prices More

by jerrydzevad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department, Jerry! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

In addition to the A3 scheduled maintenance I had my GLC detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it of More

by Cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gaston reyes
Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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