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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,839 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,839 reviews

April 26, 2024

I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
April 26, 2024

Amazing Team! !! Wouldn’t go anywhere else. From sales to service they are all fives. We’ve bought three cars from here and would never go anywhere else. Mark Escob More

by Sandra B
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Excellent service, was there for my annual maintenance and part installation, well coordinated service and great work. More

by RayE
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Ray, thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us during your annual maintenance and part installation. We appreciate your kind words and look forward to serving you again in the future.

April 25, 2024

Excellent first class service. Juan Renteria was very friendly and knowledgeable. He treated me right. Service was fast and the whole process was very efficient. First time custome More

by George C.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

George, we're thrilled to hear about your positive experience with Juan and our team at MB Woodlands! We strive to provide top-notch service to all our customers, and we're so glad to have earned your loyalty. Thank you for choosing us and we look forward to serving you again!

April 24, 2024

Amazing Service Dept. LIZ IS WONDERFUL. Very Happy. Inside team is great and very helpful. More

by Nw3566
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Nw3566, thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that Liz and our team provided you with great assistance. We appreciate your feedback and look forward to serving you again in the future.

April 23, 2024

Superb service as always from the moment you arrive until car pickup. Friendly, helpful, and pleasant staff. Easy service scheduling, no hidden charges or fees and no pressure to complete any suggested ser More

by cienglish69
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Issaha
Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi cienglish69, thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our team and that our service met your expectations. We appreciate your support and look forward to serving you again in the future.

April 23, 2024

Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
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Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria
Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 23, 2024

Professionalism at its best! It is always a pleasant experience when I bring my car in for service. More

by she.miller
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, She! We strive to provide top-notch service to all our customers and it's great to hear that we met your expectations. We look forward to welcoming you back for your next visit. Have a wonderful day!

April 23, 2024

David is a really good salesman. This is my 3 car and I had help me with all my car. He is really professional salesman. And I will be back next year using his for my next car. I lo More

by hortonjessica
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Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jessica, thank you for your wonderful review! We're thrilled to hear about your positive experience with David. We strive to provide excellent customer service, and we're delighted to know that he took such good care of you and your family. We look forward to seeing you again next year!

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