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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,878 Reviews

1,878 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 01, 2025

Thank you for your top notch service on my car. Mark is a pleasure to work with!!! More

by shsgolfdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

First class dealership with some really polite motivated employees! Setting up the appointment online was a breeze for my Sprinter RV. The service team routed me to Jacob, the sprinter service writer w More

by Texplorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Aug 29, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback, Texplorer! We're thrilled to hear that you had a first-class experience with our team and that Jacob delivered excellent service. We're also glad our online appointment system made things easy for you. We look forward to welcoming you back soon!

August 27, 2025

We love Mercedes Benz of the woodlands. Our vehicles are always in and out fast. They have great customer service and reliable mechanics. More

by James.lochridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob brown
Aug 28, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, James! We're thrilled to hear you love your experience with us. Our team works hard to ensure quick service and excellent customer care. We appreciate your support and look forward to seeing you again!

August 23, 2025

I was more than pleased with the service that I received for my scheduled maintenance. The service team, especially my Service Advisor, Mr. Escobar always goes above and beyond to make sure that I hav More

by A Senior Dream Comes True
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear about your positive experience! Our team, especially Mr. Escobar, is dedicated to providing exceptional service. Thank you for your kind words and for choosing us for your maintenance needs! We look forward to serving you again.

August 19, 2025

All of the employees that I come in contact with at MB of The Woodlands are very professional with positive fun attitudes willing to help in any way needed for great service and relationships. My service adv More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Kay! We’re thrilled to hear about your positive experiences with our team and Mark. Providing exceptional service and building relationships is our priority. Your feedback about the detailed reports is appreciated, and we look forward to continuing to serve you and your Mercedes-Benz!

August 16, 2025

They always go above and beyond in all ways to makes sure I have the best possible experience. Its not just providing a service, MB The Woodlands treats you like cherished family. It is a JOY coming here! More

by ARKARIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, ARKARIM! We're thrilled to hear you feel like family with us. Our team is dedicated to providing exceptional service and ensuring every visit is a joy. We look forward to welcoming you back soon!

August 15, 2025

I had a great Service experience yesterday at MBTW. Jake, Service Advisor, did a terrific job to ensure success. He went the “extra mile” to deliver great customer service. More

by LKerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, LKerr! We're thrilled to hear about your positive experience. Our team is dedicated to providing exceptional service, and it's great to know that it made a difference for you. We appreciate your feedback and look forward to serving you again!

August 15, 2025

Outstanding service at MBofTW! The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always e More

by Lissette Hazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, Lissette! We're thrilled to hear you enjoyed our maintenance and detailing services, as well as the amenities we offer. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!

August 14, 2025

Liz is a phenomenal Service Advisor. She consistently delivers an excellent customer experience by setting proper expectations, providing valuable advice and most of all, striking the p More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Mike! We’re thrilled to hear about your positive experiences with Liz and our team. Providing exceptional service is our top priority, and it’s wonderful to know we’ve earned your trust over the years. We look forward to continuing to serve you and your vehicle needs!

August 10, 2025

Richard is very knowledgeable and easy to work with. He does a great job at explaining exactly what is going on with your car. Highly recommend, More

by sphorvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic feedback! We're thrilled to hear that Richard provided such excellent service and clear explanations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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