Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,863 Reviews of Mercedes-Benz of the Woodlands - Service Center
This needs to be Your dealership. The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the cu The staff is always polite and professional and will completely explain any questions you may have about your Mercedes service. Additionally, the customer lounge is exquisite- plush oversized chairs, big screen tv, quiet computer nook, beverages galore, upgraded specialty coffee maker, fresh pastries, cookies, snack bars. We have other dealerships across the city but The Woodlands Mercedes dealership is absolutely the Best! More
Service team is exceptional. All staff encountered were gracious. Lived up to all my expectations. All staff encountered were gracious. Lived up to all my expectations. More
Beyond my expectations. I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservati I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservation to initial greeting, welcoming and professional. I am a retired Administrative Law Judge and appreciate an operation geared to customer service and satisfaction. My Service Writer, John Watkins, took time to make me aware of what I could expect and kept me informed. Additionally, he answered several vehicle questions I had, unrelated to why I was there. He said I could contact him any time. This dealership is on top of it!😊 More
Quick and easy great service! ! Car was returned washed and very clean. Was updated while the service was done. ! Car was returned washed and very clean. Was updated while the service was done. More
I have bought two cars from these people. We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was exc We have been treated so well. When you go back for your cars maintenance., they are quick but very thd. They are so kind and helpful. Trent was excellent with my new car purchase and I can’t tell you how much I appreciated him. Richard in the service department is awesome. I appreciate all of the people who helped me. More
Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything yo dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything you would want your primary dealership to be. They begin their service promptly at the scheduled time, complete it quickly and expertly while I get some work done in their lounge munching on the yummy snacks and beverages they provide. More
Very well rounded, easy to get an appointment, easy to drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be nee drop off, always have a loaner car when needed. Inspection is almost too detailed, but they break it down by what is needed now and what will be need fairly soon. Pick up is as easy as drop off. More
Mark Escobar is an absolute gem! He always goes above and beyond when I bring my car in. He always goes above and beyond when I bring my car in. More