Mercedes-Benz of the Woodlands - Service Center

Purchased two EQB’s from dealership and had a great experience. One of them had a battery go out (no fault of the dealership) they quickly had me in a loaner and on my way. They handled everything and experience. One of them had a battery go out (no fault of the dealership) they quickly had me in a loaner and on my way. They handled everything and made it an extremely easy experience. This is a great example of you get what you pay for in service! Stop by and see Jacob in service and he’ll take great care of you! More

Always a good experience at this dealership. My service advisor, Gaston Reyes, is always great and keeps me informed during the service appointment as to what's going on and when my car will be My service advisor, Gaston Reyes, is always great and keeps me informed during the service appointment as to what's going on and when my car will be ready. Comfortable waiting/seating area, available snacks, places to work while I wait and just an overall great environment and experience. More

The service staff very courteous and helpful. Ms. Rincon is the best service advisor I have ever had. Ms. Rincon is the best service advisor I have ever had. More

Great service! Steven, was pleasant, professional, and extremely thorough. He took the time to explain everything clearly and made sure we understood the work being Steven, was pleasant, professional, and extremely thorough. He took the time to explain everything clearly and made sure we understood the work being done. The entire process was smooth and reassuring. Highly recommend More

If you live in the Houston area and own a Mercedes Benz, you know the best service is from MB of the Woodlands. We moved her a few years ago. We tried other dealers dealers for sales and service. We almo you know the best service is from MB of the Woodlands. We moved her a few years ago. We tried other dealers dealers for sales and service. We almost bought another foreign luxury car before stopping in at MB of The Woodlands. We got an honest deal and we began using them for service too. John Watson is our service advisor and he is great. We call him makes an appointment and we get the car in and out quickly. We couldn't be happier. More

Brought our Sprinter in for the first scheduled Service A - Jacob Brown, our Service Advisor, was excellent - friendly, professional, communicated clearly on what to expect. I was out in 90 minutes with all - Jacob Brown, our Service Advisor, was excellent - friendly, professional, communicated clearly on what to expect. I was out in 90 minutes with all manufacturer recommended work performed. Well done. More

The service that I receive at Mercedes-Benz of the Woodlands is one of the many reasons that I love having a Mercedes! Excellence in everything! Woodlands is one of the many reasons that I love having a Mercedes! Excellence in everything! More

Annual service performed. Warning light came on as I left the dealership. Service advisor, Mark Escobar, did a good job taking care of the issue and returning my vehicle. W Warning light came on as I left the dealership. Service advisor, Mark Escobar, did a good job taking care of the issue and returning my vehicle. Well done. More

Took my car in to have 2 blown out tires replaced. Adian, my service writer, took had the other 2 and one of them had a nail. He had that one replaced as well. He kept me updated on what was going Adian, my service writer, took had the other 2 and one of them had a nail. He had that one replaced as well. He kept me updated on what was going on and when I could pick up my car. The car was ready when I got there. I was in and out in less than 15 minutes. I will be requesting him from now on! More