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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,827 Reviews

1,828 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 31, 2025

Liz is always a joy to see and catch up with as she deals with my service needs. The whole team is friendly and helpful. More

by candice.mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Bought our 1st Benz here and love it. Anytime that I have taken it in for service or just to get it cleaned, I have been treated with respect and kindness. Everyone there are the best t More

by hdhlaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Gaston Reyes is the ultimate professional and a very personable service expert!! I look forward to always having him as my advisor!! More

by Mrssnik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Mrssnik1! We’re thrilled to hear about your positive experience with Gaston. His professionalism and personable approach truly set him apart. We appreciate your feedback and look forward to continuing to serve you!

May 29, 2025

I wouldn’t go anywhere else. We’ve bought numerous vehicle here and will continue to buy from these guys in the future. More

by rwhipple73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, rwhipple73! We’re thrilled to hear you’ve had such great experiences with us. Your continued support and loyalty means the world to us, and we can’t wait to assist you with your next vehicle purchase!

May 28, 2025

Always good service from MBOTW. The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks a More

by bcolona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, bcolona! We’re thrilled to hear you had a great experience with us. Our team works hard to ensure everything runs smoothly, and we love that you enjoyed the little extras. We look forward to serving you again soon!

May 25, 2025

They always go beyond in helping me. Always on the time promised and getting you a car for any unforeseen changes. More

by Klgseaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Klgseaman, we’re thrilled to hear that our team consistently meets your needs and exceeds your expectations! Timeliness and flexibility are key for us, and it’s great to know you feel supported. Thank you for your kind words and for being a valued customer!

May 24, 2025

Mercedes-Benz of The Woodlands is simply the best location for Mercedes vehicles sales and service. The facilities are excellent. Offering great vehicles at reasonable prices as well as no-push sal More

by Vijay Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Vijay! We're thrilled to hear that you had a stress-free experience with our sales and service teams. Our goal is to provide top-notch service, and it’s great to know that Steve and our facilities made a positive impression.

May 24, 2025

Liz is exceptional. She is always there for me and given me great service. The Woodlands Service department is the best service department I have every had! More

by mshaw281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, mshaw281! We're thrilled to hear Liz and our Woodlands Service team have exceeded your expectations. Your positive experience means a lot to us, and we cant wait to welcome you back!

May 21, 2025

I received excellent customer service overall! Liz RINCON was wonderful to work with! I highly recommend this dealership! More

by M Brick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of the Woodlands responded

M, thank you for your fantastic review! We're thrilled to hear that Liz provided you with excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

May 20, 2025

They are always friendly, clean and professional. Sales and service after keep me a loyal customer. More

by Jhersperger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jhersperger! We're thrilled to hear you appreciate our friendly service and professionalism. Your loyalty means the world to us, and we look forward to serving you again.

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