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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,813 Reviews
Call Service Center (936) 206-7500

1,813 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 24, 2022

Same great service as always, the team at MBOTW is first class; really appreciate them! More

by Brage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Brage, we strive in giving our customers the best service! Thank you for the review. See you next time!

February 23, 2022

We received excellent service yesterday at the MBOTW dealership. We appreciate the quick professional service. More

by jlme
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
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Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hello jlme, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

February 22, 2022

Still waiting on parts to fix phone. My only comment was no phone calls advising me of the issues and when they will be fixed. Anthony followed up after I called. This is still the best More

by Hbf1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nellie, Mike Lange, Donald Hutchins
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Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate the feedback. We strive in giving our customers the best service and thrive in knowing what we could work on as a team. We will share this feedback with the team! We look forward to servicing you in the future.

February 21, 2022

Excellent services as always! Love working with this dealership. They always make my services experience enjoyable. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Cindy, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day!

February 20, 2022

Bought our first Mercedes three years ago and I must admit the service provided is exceptional. No surprises here, just a great experience. More

by Rjpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hello Rjpierce, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

February 19, 2022

Always exceptional service at this dealership. Mike Lange has taken care of our service for 6 years and we have never been disappointed.. More

by ahemphill5721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
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Mar 04, 2022 -

Mercedes-Benz of the Woodlands responded

Hi ahemphill5721, we appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

February 18, 2022

Service advisor Mark Escobar did great job and help me to resolve the issues with my GL450, the technician that fix my car was absolutely professional. Thanks! More

by Georgi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Georgi, thanks for the great review. We strive in giving our customers the best service. We look forward in servicing you in the future.

February 17, 2022

Amazing Service! !! Staff is amazing; Highly Recommend visiting this dealer for service.. I literally pass several dealer on the way to visit The Woodlands location. More

by J Tillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
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Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

J, thanks for taking time out of your day to review us. See you next time!

February 16, 2022

Richard my service advisor is the best. I appreciate him & all The Woodlands Mercedes team. More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Margie, we’re so happy to hear you had a good experience. We look forward to serving you again soon!

February 16, 2022

Very good service, car was even cleaned inside and outside. Great job I will definitely use this dealership for any of my car care. More

by Crbutler43
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Crbutler43, we’re so happy to hear you had a good experience. Hope to see you again in the near future and look forward to servicing you again!

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